HP0-240
HP Certified Professional
Supporting Virtual Array (VA) Storage Family
(HP0-240)
Exam Preparation Guide
Purpose of the exam prep guide
The intent of this guide is to set expectations about the content and the context of the exam and to help candidates prepare for the exam. In this guide, you will find recommended HP training courses, reference and study material help you achieve a successful passing score.
Studies conducted by HP and Prometric show that a combination of course attendance and self-study maximizes the likelihood of passing the exam on the first attempt.
Audience
This exam is for personnel supporting Virtual Array storage products with minimum 6 months experience in a support role. Examples of job roles:
HP AIS support engineer
HP Channel Partners supporting HP storage products (e.g., engineers who perform warranty and installation services)
General areas of content include:
VA technology and architectures
HP product and solutions portfolio
Planning and design implementable solutions to meet customer needs
VA installation, configuration, and startup and upgrade procedures
Performance tuning and solution optimizing
Troubleshooting the solution
Certification requirements
The Supporting the Virtual Array (VA Storage Family (HP0-240) exam is a core requirement for the Accredited Integration Specialist + VA credential.
This level of certification is targeted for individuals who provide configuration, installation, warranty support and/or operational support for the Virtual Array
(VA) product family.
Rev. 4.11 1
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
Prerequisites
HP Accredited Integration Specialist – Storageworks
Exam details
At the beginning of the exam, you will be asked to answer some survey questions. The survey questions are designed to assist the exam development team in accurately profiling test results and to improve future exams.
The following are details about the exam
Number of items: 65
Item types: Multiple choice and drag-and-drop
Time commitment: 90 minutes
Passing Score: 72% (raw score of 47)
Reference Material: No on-line or hard copy reference material will be allowed at the testing site.
Comments on the exam
During the exam, participants can make specific comments about the items
(i.e., accuracy, appropriateness to audience, etc). HP welcomes these comments as part of our continuous improvement process.
Exam Registration
This exam is available at Prometric.
Exam content
The following testing objectives represent the specific areas of content covered in the exam. Use this outline to guide your study and to check your readiness for the exam. The exam measures your understanding of these areas.
Supporting the Virtual Array (VA) Storage Family (HP0-240)
1.0 Describe the technology and architectures
Explain AutoRAID functionality and benefits
RAID5DP
RAID 1+0
Dynamic data migration
Oonline rapidshare 4shared links expansion
Oonline rapidshare 4shared links spare and auto-rebuild
Resiliency settings
2 4.11
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
Data layout
AutoRAID policies
Explain VA architecture
Redundancy groups
VA I/O flow
Identify and explain all VA components
Main controller unit
• Controller
• Batteries
• DIMMs
• Midplane
Disk controller enclosures
• Disk drives supported
• Midplane
Cabling
Demonstrate general understanding of Fibre Channel (FC) and SAN
terminology
List FC topologies and explain advantages and disadvantages:
• Point-to-Point
• Arbitrated Loop
• Fabric
• Public Loop
Zoning
List LUN masking options
2.0 Describe the HP product and solutions portfolio and where used
List VA products and support services:
VA7100
VA7110
VA7400
VA7410
List support products and services
Identify target market for VA products
Identify the business value of VA products
Rev. 4.11 3
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
Identify key customer needs addressed by VA products
Explain differences among products in HP storage portfolio
Compare VA71xx to MSA1000
Compare VA71xx to EVA3000
Compare VA74xx to EVA 3000 and 5000
Explain software components of VA solution
Command View SDM — features and benefits
Business Copy — features and benefits
Secure Manager — features and benefits. Compare to other LUN
masking solutions
Autopath features and benefits
Data Protector Instant Recovery
3.0 Plan and design a solution that can be implemented to meet customer needs
Identify key customer needs and requirements
Explain steps and approaches to the proper planning and design of a VA
solution
Demonstrate ability to properly address customers capacity requirements
• Apply usable capacity calculation
Demonstrate ability to address customers availability requirements
• Identify availability features at the storage system level
• List the required components for building NSPOF VA solution
Demonstrate ability to address customers performance requirements
Demonstrate ability to design a management solution according to customer needs
Supported operating systems and Command View versions
Apply licensed features to your design as needed
Apply Business Copy as needed
Apply Secure Manager as needed
Apply AutoPath as needed
Validate your design against supported configurations
Supported operating systems and clusters
Supported HBAs
Supported FC interconnects
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Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
List the tools and documents you can use to properly design and size
the solution
• Capacity Planning Tool
• Virtual Array Performance Estimator Tool
4.0 Install, configure, and startup the solution as designed — Upgrade as required
Install hardware components
List the steps in the Virtual Array installation and power up procedure.
Install HBAs and drivers
Install interconnect devices
Install and use appropriate configuration utilities (as required)
HBA configurators
Configure or modify the Virtual Array using VA configuration utilities.
• Install and use Command View SDM to configure VA system
• Demonstrate the ability to use CLUI
• Demonstrate the ability to use GUI
• Demonstrate the ability to use CVUI
• Demonstrate the ability to use the serial port to log on
Install licensed options
• Install and use Business Copy
• Install and use Secure Manager
• Install and use AutoPath
Configure interconnect devices if applicable
Validation/Acceptance
Interpret subsystem displays to verify operation and check status
Use management utilities to check storage system status
Demonstrate the ability to recognize the need for an upgrade, and to upgrade the solution to customer requirements
Identify the reasons for upgrade (That is, capacity, performance, availability, firmware requirements or a combination)
Develop an optimized upgrade plan to customer requirements
Accomplish the upgrade
Rev. 4.11 5
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
5.0 Tune performance and optimize the solution
Explain AutoRAID, its policies and impact on the performance
List the hardware components with the biggest effect on performance and explain their influence
Number and characteristics of HDDs
Cache size and settings
Array and controller configuration settings and performance impact
Apply available tools to gather performance data
Use Command View to gather performance data
Interpret performance data, understand the customer environment and optimize performance accordingly
5.4.1 Upgrade hardware
5.4.2 Change configuration settings
6.0 Troubleshoot the solution (All facets — not just hardware)
Given a problem scenario, identify the possible cause and area (That is, storage system, interconnect or host) of a problem
Ask common questions to investigate the problem
Interpret audio or visual symptoms
• At storage system level
• At interconnect level
• At host level
List tools and utilities you can use to investigate the problem
• At storage system level
• At interconnect level
• At host level
Demonstrate ability to troubleshoot using logs and log tools
List troubleshooting resources
Free hp Sample Printable PDF VCE Download: PassGuide offers free demo for HP certification Exams You can check out the interface, question quality and usability of our IT Simulation exams before you decide to buy it. We are the only one site can offer demo for almost all products.Given a problem scenario, apply the best method to repair or replace the defective subsystem or components.
List common problems and corrective actions at the storage level
• List common FRU replacement procedures
• Apply firmware and Command View upgrade to controllers and disk drives
List common problems and corrective actions at the interconnect level
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Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
List common problems and corrective actions at the host level
Identify common management problems and list common corrective actions
Troubleshoot Command View SDM
Recommended Training and Study References
This section lists training courses and documents that can help you acquire a majority of the knowledge and skills needed to pass the exam. You must also gain the practical experience outlined in this guide
You are not required to take the courses listed in this section. However, HP strongly recommends that you attend the classes, participate in class labs, and thoroughly review all course material and documents before taking the exam, even if you believe you have sufficient on-the-job experience.
Web-based training
Self-paced training and technical documentation may provide appropriate learning alternatives to instructor-led training for more experienced candidates.
Title Course Number How to Order/Obtain
HP VA
7100/7400/7410
Training CED2-VA7X00vB External
www.hp.com/go/oonline rapidshare 4shared linkslearning
Internal
http://tslearner.den.hp.com/redirect.asp?page=
DisplayCatalogItem&item=CED2-VA7X00vB
Rev. 4.11 7
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
Instructor-led training
Use the information in this guide and the practical experience you have gained to determine your need for the instructor-led training. The following two courses are parallel courses, either one can be taken.
Title Course Number How to Enroll
HP Virtual Array
Fundamentals
(5 days) 15933 External
Americas:
www.hp.com/go/training
EMEA:
Check with your regional contact. Asia Pacific:
Check with your regional contact.
Internal
http://tslearner.den.hp.com/redirect.asp?pa
ge=DisplayCatalogItem&item=15933
Documentation and other reference material
A comprehensive list of documentation and references is provided in the training material.
Sample Test Items
The sample test items give you a preview of what the actual test items will look like. It is important to note that these items WILL NOT be on the exam; however, they are representative of actual items and should help you become familiar with the format and complexity of the test items. These sample items are not a check for readiness
1. One active hot spare is included in a VA7410 with 12 disks. Across how many disks is the LUN distributed?
A. 6
B. 8
C. 10
D. 12
2. Which option do you use to check the current battery status to ensure it has a
25% minimum charge?
A. VAP LED
B. Virtual Front Panel
8 4.11
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
C. Status LED on front of the VA enclosure
D. Command View SDM
3. You install a VA7410 with one Fibre Channel switch and two Microsoft Windows
2003 servers. After you complete the installation and configuration, you change the Domain ID on the switch. What happens on the Microsoft Windows 2003
server?
A. Nothing.
B. The server asks for a driver CD. C. The server shuts down.
D. The server performs a reboot.
4. To create a Zero Downtime Backup solution with the Virtual Array, which components are required? Select TWO.
A. Secure Manager
B. SCSI controller
C. backup software integration
D. LVM
E. Business Copy License
5. Which VA is only available as a desktop model? A. VA7100
B. VA7110
C. VA7400
D. VA7410
6. Business Copy _____.
A. is required for the operation of the array
B. can be used to make Point In Time copies for backup purposes
C. can be used to improve availability by mirroring LUNs
D. is free of charge
Rev. 4.11 9
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
7. Which critical information is required to plan a customer solution? Select TWO.
A. performance
B. disaster recovery strategy
C. competitive strategy
D. growth/capacity
E. power consumption
8. The customer has a SAN with one Brocade Fibre Channel switch and wants to connect another switch to it. Which statement is correct?
A. Both switches can have the same Domain ID (for example, Domain ID 1). B. Additional licenses are required on both switches.
C. Both multi- and single-mode cables can be used to interconnect the switches.
D. If you interconnect switches, homogenous operating systems must be attached to the SAN.
9. You created 15 new LUNs on a VA and you need to present them to 2 nodes of a cluster. Other LUNs are already presented to other hosts. What is the easiest
way to accomplish this?
A. Disable Secure Manager.
B. Use the vfpsecure command.
C. Set the permissions for one LUN and then use the copy permission option.
D. Use VFP to set the permission for each LUN.
10. After you turn on a VA (the battery is fully charged), how can you verify the system has successfully passed the POST?
A. The system LED changes from amber to green. B. All the LEDs on the controller are solid green.
C. The LED on the switch port where the VA is connected is solid green. D. The LEDs on the HDDs are flashing.
11. You are upgrading a VA7400 to a VA7410. What should you do to reduce downtime and accomplish a faster upgrade?
A. Make a soft copy backup of the VA configuration before the upgrade and use it to restore the new system.
B. Have a hard copy of the configuration as a reference. Configure the new system according to this reference.
C. Nothing can be done to reduce downtime.
D. Upgrade the firmware of the controllers before you upgrade the systems.
10 4.11
Supporting Virtual Array (VA) Storage Family (HP0-240) Exam Preparation Guide
12. Which precaution must be taken when you upgrade the cache in a VA controller?
A. None. The cache cannot be upgraded. B. None. The cache can be hot upgraded. C. Remove the cache battery.
D. Reformat the VA.
13. The array is not recognized from CV SDM host, although zoning and LUN 0 are correctly configured. What should be checked next?
A. Operating System specific logs (such as the event log in Windows) B. Installed AutoPath license.
C. dial.cfg (OpenDial configurations) D. installed Secure Manager license
14. The armdiscover command is running. Instead of a valid alias name output, it provides invalid characters. What is the issue and how can it be resolved?
A. The controllers are not responding. Restart both controllers.
B. The array is locked for configuration. Use armmgr –b to break the lock. C. CV SDM crashed. Restart CV SDM host.
D. NVRAM is corrupted. Use vfpfmt command to format the array.
Answers:
1. A 4. C, E 7. A, D 10. B 13. C
2. D 5. A 8. C 11. A 14. B
3. A 6. B 9. C 12. C
Conclusion
HP wishes you success in the HP Certified Professional Program and in passing the exam for which you are preparing.
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