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HP Certified Professional HP OpenView Storage Area Manager Fundamentals HP0-714
Exam Preparation Guide

Purpose of the exam prep guide

The intent of this guide is to set expectations about the content and the context
of the exam and to help candidates prepare for the exam. In this guide, you will find recommended HP training courses, reference and study material to help you achieve a successful passing score.

Studies conducted by HP and Prometric show that a combination of course attendance and self-study maximizes the likelihood of passing the exam on the first attempt.

Audience

This exam is for technical presales personnel who design, deploy, configure and integrate SAN-based storage solutions.

Examples of job roles:

 SAN Architect
 Storage SA

General areas of content include:

 Environment
 Architecture and New Device Integration
 Event Management
 Storage Optimizer
 Storage Builder
 Storage Accountant
 Storage Allocater
 Manager-of-Managers
 Implementation Scenarios
 Installation
 Log Files and Basic Troubleshooting
 OpenView Integration.

HP OpenView Storage Area Manager Fundamentals Exam Preparation Guide

Certification requirements

This HP OpenView Storage Area Manager Fundamentals Exam HP0-714 is one of the core requirements to be certified as an Accredited Systems Engineer (ASE) – StorageWorks.

This level of certification measures the competencies required for hands-on integration and support of technical solutions in complex, enterprise class environments. Given a set of customer business requirements, this individual
is expected to be able to design, support and integrate platform, operating system, storage, network and option components to solve business needs. The ideal candidate is anyone who deploys complex solutions based on HP technologies. Individuals pursuing this level must meet the prerequisite of having the Accredited Integration Specialist certification.

Prerequisites

 Accredited Integration Specialist (AIS) StorageWorks in Windows and
NetWare or UNIX

Exam details

At the beginning of the exam, you will be asked to answer several survey questions. The survey questions are designed to assist the exam development team in accurately profiling test results and to improve future exams.

The following are details about the exam:

 Number of items: 59

 Item types: multiple choice, drag and drop

 Time commitment: 75 minutes

 Passing Score: 63%

 Reference Material: No on-line or hard copy reference material will be allowed at the testing site.

Exam Registration

 This exam is available at Prometric.

 This exam is available at Promissor.

Comments on the exam

During the exam, participants can make specific comments about the items
(i.e., accuracy, appropriateness to audience, etc). HP welcomes these comments as part of our continuous improvement process.

HP OpenView Storage Area Manager Fundamentals Exam Preparation Guide

Exam content

The following testing objectives represent the specific areas of content covered in the exam. Use this outline to guide your study and to check your
readiness for the exam. The exam measures your understanding of these areas.

Environment
Explain how to create and manage user accounts.
Describe the purpose, features, and functions of Storage Area Manager device map.
Given a problem solving scenario, evaluate the severity of reported device status.
Explain how to display zoning information.
Given a scenario, explain how to create customer views using Organizations.
Explain how to organize SAN resources using folders.
Explain how to link the application to the overall interface or specific device.
Architecture and New Device Integration
Describe the high-level architecture of Storage Area Manager.
Explain how the Storage Area Manager discovery process works.
Explain how the Storage Area Manager event process works.
Describe the method for integrating new devices into Storage Area Manager after initial product installation.
Event Management
Explain how to manage Storage Area Manager events (such as sort and filter events, recognizing even categories, recognizing severity levels and their corresponding impacts, deleting events manually and automatically, and exporting events).
Explain how to configure triggers and actions (including capacity and performance thresholds).
Storage Optimizer
Describe Storage Optimizer’s dependencies for gathering metrics.
Explain how to view host, interconnect, and storage device metrics.
Explain how to create custom performance charts.
Explain how to view performance trends and configure baselines.
Explain how to schedule performance data collection and archives.
Storage Builder
Identify key terms Storage Builder uses when reporting storage device capacity and host storage utilization.
Explain how to access Storage Builder information using Capacity view panels.
Explain how to view and modify Storage Builder charts.
Explain how to schedule host data collection and summarization of capacity data.
Describe purpose, features, and benefits of Storage Builder.
Storage Accountant
Given a list of steps to set up Accountant, order them sequentially.
Explain how to create and manage Organizations, Accounts, and Service Levels.
Identify examples of Service Levels.
Explain how to assign LUNs to Service Levels.
Explain how to generate organization, device, and service level billing reports.
Storage Allocater
Explain how to create security and organizational groups.
Explain how to assign hosts and LUNs to groups.
Identify the three methods for activating Storage Allocater and the appropriate customer environment for each.

HP OpenView Storage Area Manager Fundamentals Exam Preparation Guide

Describe the purpose and functions of the Special Unassign command.
Describe the purpose, functions and features of Storage Allocator.
Manager of Managers
Explain how to create and authorize MoM user account.
Explain how to add and view storage domains.
Explain how to view and manage events.
Explain how to launch management clients.
Implementation Scenarios
Given a list the steps involved in a Storage Area Manager implementation, order them sequentially.
Describe the purpose, features, and function of the SAN Verification Worksheet.
Describe how the Storage Area Manager Supported Components & Configuration Guide is used to verify the
SAN.
Installation
Explain how to use the Setup Assistant to install Storage Area Manager.
Explain how to perform post-installation tasks such as adding additional SAN hosts, adding licenses, configuring proxy devices, etc.
Describe how to customize the configurations of SAN Hosts and management clients that use DHCP, passphrases, multi-homed systems, firewalls supported by SAM, and communication across firewalls.
Log Files and Basic Troubleshooting
Identify the tools available for troubleshooting Storage Area Manager.
Explain how to start and stop services on the management server and SAN host.
Identify key log files used to troubleshoot Storage Area Manager.
Explain how to set logging levels.
Explain how to gather troubleshooting information by running CLUI commands.
Explain how to use the SAMTools utility to troubleshoot problems.
OpenView Integration
Identify the OpenView products that SAM can integrate with such as OpenView Operations, OpenView Service Desk, OpenView Reporter, OpenView Network Node Manager, and the architecture used to accomplish the integration.

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Recommended Training and Study References

This section lists training courses and documents that can help you acquire a majority of the knowledge and skills needed to pass the exam. You must also gain the practical experience outlined in this guide

You are not required to take the courses listed in this section. However, HP strongly recommends that you attend the classes, participate in class labs, and thoroughly review all course material and documents before taking the exam, even if you believe you have sufficient on-the-job experience.

Instructor-Led Training

Use the information in this guide and the practical experience you have gained
to determine your need for the instructor-led training.

 HP OpenView Storage Area Manager Fundamentals

HP OpenView Storage Area Manager Fundamentals Exam Preparation Guide

Web-based Training

Self-paced training and technical documentation may provide appropriate learning alternatives to instructor-led training for more experienced candidates.

Title How to Order/Obtain
N/A N/A

Documentation

Title Section Title Source/Order Number
Installation Guide http://ovweb.external.hp.com/lpe/doc_serv/
Administrator’s Guide
Using Storage Area Manager on the Management Appliance
SAN Verification
Worksheet Guide Hewlett-Packard Internal:

http://turbo.rose.hp.com/spock/OV_SAM/index.shtml

Channel Partners:

http://partner.americas.hp.com/

hp OpenView Storage Area Manager Supported Components and Configuration Guide

Other Reference Material

Title Order Number Source
Storage Technologies
(WBT) http://vsslfpro.compaq.com/plm/
HP Storage Software and Solutions Full-Line Technical Training (WBT) http://nsscat.corp.hp.com/materials.htm
HP StorageWorks Full-Line
Technical Training (WBT) http://nsscat.corp.hp.com/materials.htm

Sample Test Items

The sample test items give you a preview of what the actual test items will look like. It is important to note that these items WILL NOT be on the exam itself. However, they are representative of the actual items, and they should help you become familiar with the format and complexity of the test items. These sample test items are not a check for readiness.

HP OpenView Storage Area Manager Fundamentals Exam Preparation Guide

1. What is the most appropriate customer environment for activating HP
OpenView Storage Allocater locally via CD-ROM?

a. hosts on a new SAN

b. SAN with hosts behind a firewall

c. existing SAN with LUN security managed by zoning

d. existing SAN with LUN security managed by a storage-based security method

2. Which four HP OpenView Storage Allocater groups can be accessed from the Application tree? (Choose four.)

a. LUN groups b. host groups c. user groups d. share groups
e. organizational groups

f. associated LUN groups

3. In which implementation phase do you ensure SAN Host requirements are met and apply HBA and SNIA files to host systems?

a. preparing for installation

b. verifying the SAN environment

c. installing HP OpenView Storage Area Manager

d. setting up and configuring HP OpenView Storage Area Manager

4. What document is available to assist an HP OpenView Storage Area Manager installer in gathering SAN environment details to ensure that system requirements are met; devices and device firmware versions are supported; and information for post installation setup and configuration
is provided?

a. Installation Guide

b. Installation Checklist

c. Verification Worksheet

d. Pre-Installation Checklist

HP OpenView Storage Area Manager Fundamentals Exam Preparation Guide

5. What must be enabled on each host in order to deploy the Host Agent
software to a UNIX-based SAN host?

a. ftp and exec/rexec

b. MeasureWare agent (MWA)

c. WINS and the drive to be shared

d. rexec, wu-ftpd, telnet, and rlogin services

6. Which three resources are available to troubleshoot HP OpenView
Storage Area Manager? (Choose three.)

a. Storage Area Manager log files

b. Storage Area Manager HATools Utility

c. Storage Area Manager SAMTools Utility

d. Storage Area Manager Corrective Actions list

e. Storage Area Manager manuals and release notes

7. Which two log files are related to Host Agent deployment? (Choose two.)

a. deploy.log b. CS-HA.log
c. CS-DDT.log

d. .log

Answers:

1. B

2. A, B, D, F

3. A

4. C

5. A

6. A, C, E

7. A, D

Conclusion

HP wishes you success in the HP Certified Professional Program and in passing the exam for which you are preparing.

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