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HP0-763

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HP Certified Professional
NonStop System Management and Operations
– Level 2
Exam # HP0-763
Exam Preparation Guide

Check the web site for course descriptions and prerequisites at:
http://education.hp.com/curr-nonstop.htm (Instructor-Led Training)
http://education.nonstop.compaq.com/us/cat/httoc.htm (Self-Study Training)
You can also call (800) 621-9198 in North America, to speak with one of our education consultants or register for courses.
Or, you can email us at: nonstop.training@hp.com

Exam Status

The NonStop System Management and Operations – Level 2 exam has completed beta
testing and is now live. This exam is administered by Prometric Regional Service Centers in North America (other locations may have different delivery methods). Refer to the Prometric website: http://www.2test.com

Exam Details

Number of test items: 68

Time allotted to take test: 75 minutes

Passing Score: 73% – 50 items correct

You are not allowed to refer to any books or reference material during the NonStop System
Management and Operations – Level 2 exam.

Exam Preparation Guide: Exam HP0-763 1
NonStop System Management and Operations – Level 2

Audience

This exam is targeted for the following personnel, with a minimum of one-year experience on
the HP NonStop S-Series platforms running the G-Series NonStop Kernel Operating
System:

• Authorized Service and Support personnel (field support technicians), who perform installations, upgrades, troubleshooting and maintenance tasks.

• Global Customer Support Center (GCSC) personnel, who may have specialized technical expertise in the operating system (e.g., security features, hardware, subsystems) and
serve as support for both field support technicians and customers.

• Analyst SEs or Pre-SalesTechnical Support (PSTS) personnel, who perform pre-sales consulting and technical account support, including tasks such as assessment of customer needs, system sizing and configuration, installation consulting, and so forth.

• NonStop System Managers, Operations Analysts, Consultant Partners, Application Designers, Authorized Service Channel Partners and Distributors, and Customers authorized to service their own equipment.

Exam Preparation Guide: Exam HP0-763 2
NonStop System Management and Operations – Level 2

What You’ll Be Tested On

Exam questions were written to evaluate your knowledge of the following objectives. The percentage of items dedicated to each major category is included in parenthesis.

1) Advanced NSK System Architecture (12%)
1.1 Describe the S-Series platform hardware configuration
• List the components of an S-Series system
• Illustrate the preferred single-node ServerNet topology options
• Describe fault tolerant characteristics of select NonStop components
• Describe the features of the ServerNet architecture
• Explain the significance of multi-node NonStop S-series environments
• Describe the concept of a “single point of failure”
• Explain oonline rapidshare 4shared links reconfiguration capabilities of the NonStop platform

1.2 Describe the system software configuration
• Describe the characteristics of a NonStop process pair
• Describe the characteristics of a persistent process
• Explain the NonStop Kernel operating system “shared nothing” architecture
• List the different file systems on the NonStop platform
• List the data integrity features of the NonStop platform
• Describe the components and use of Distributed System Management architecture

2) Production Management (26%)
2.1 Describe procedures to perform system startup and shutdown
• Demonstrate the ability to cold load an S-Series system from the TSM console
Identify parameters required to cold load a system
Describe the uses of the various config files from which you can cold load the system
Describe various reasons why a cold load might fail
Demonstrate the ability to disable the CIIN file upon cold load
Describe how a service processor STARTUP TACL differs from a normal TACL
• Identify subsystem startup/shutdown sequence
Describe the recommended order of process and subsystem startup Identify product and subsystem dependencies for startup of DSM/SCM Describe the recommended order of process and subsystem shutdown
• Demonstrate the ability to create/modify OBEY files and TACL macros to facilitate system startup/shutdown
Identify the location and functions of the startup files provided with new systems
Describe reasons for using a TACL macro or OBEY files
Demonstrate the ability to interpret TACL programming statements used in startup macros
Demonstrate the ability to create a
Spooler startup and shutdown file
TMF startup/shutdown file TS/MP startup/shutdown file Measure configuration file

Exam Preparation Guide: Exam HP0-763 3
NonStop System Management and Operations – Level 2

TCP/IP startup/shutdown file
Given a TCP/IP startup macro, identify the configured IP address, gateway address, and subnet mask
Describe OSS startup considerations
Demonstrate the ability to start up system management tools
• Demonstrate the ability to verify system startup status Verify successful cold load using the TSM console Verify startup using EMS event log messages
Verify subsystem startup using the appropriate utilities
Verify SWAN configuration and status using SCF Verify AWAN configuration and status using SCF

2.2 Demonstrate the ability to use system monitoring tools
• Identify commands for monitoring hardware and interpret displays returned
• Identify commands for monitoring key system and subsystem processes and interpret displays returned
Explain the importance of monitoring the location of key system and subsystem processes as well as their status
• Identify commands for key system management applications and interpret displays returned by those commands
• Identify commands for monitoring files and interpret displays returned

2.3 Demonstrate the ability to control and configure system resources oonline rapidshare 4shared links
• Demonstrate the ability to add/delete objects from subsystems
• Demonstrate the ability to change the configuration of subsystems or objects
• Demonstrate the ability to move processes from one CPU to another using Pathcom, SCF, and the RUN command
• Describe the consequences and dependencies associated with oonline rapidshare 4shared links system changes

2.4 Demonstrate the ability to perform routine operational tasks
• Describe backup and oonline rapidshare 4shared links dump strategies
• Demonstrate the ability to monitor the status of routine tasks using EMS event logs
• Demonstrate the ability to monitor the status of routine tasks using generic and application-specific tools

2.5 Describe Service-Level Agreements (SLAs)
• Define an SLA
• Describe the benefits of having SLAs
• List the system performance parameters and operational activities that are typically addressed by SLAs

3) Problem Management (17%)
3.1 Describe problem detection on the S-Series
• Describe appropriate utility and command syntax to monitor
Applications and application EMS messages
Hardware and system software
Network objects
• Describe sources of problem notification

Exam Preparation Guide: Exam HP0-763 4
NonStop System Management and Operations – Level 2

3.2 Demonstrate methods to gather information and isolate problems
• Describe command syntax to determine system Information
Demonstrate how to find current OS level and SYSnn
Determine the last time a SYSGEN and cold load was performed on the system
Identify possible environmental problems
Identify information available in ViewPoint detail screens
• Determine subsystem status
Identify symptoms of the problem
Identify previous alarms
Identify subsystem(s) affected through EMS log messages
Find the subsystem release level
Explain remote system access methods including dial in and dial out
• Determine recent subsystem changes
Find the latest modifications
• Verify reported problem
Verify if the problem reported matched findings
Determine if the product associated with the problem is functioning as designed
Identify corrective actions taken after problem occurred
• Identify affected subsystem information
Identify diagnostic information

3.3 Describe methods for reporting and escalating a problem
• Describe oonline rapidshare 4shared links facilities for problem tracking
• Identify tools for problem reporting
• Explain problem escalation methods

3.4 Describe methods for developing and implementing a solution
• Describe how to investigate previous occurrence(s)
• Describe workaround methods
• Describe method to implement resolution(s)
• Describe method to test the solution
• Explain fallback strategies

3.5 Identify problem prevention strategies
• Identify ways to automate monitoring tasks
• Identify methods for early problem detection

3.6 Identify problem management tools
• Describe the use of problem management tools

4) Performance Management and Capacity Planning (8%)
4.1 Describe performance management
• Describe the performance analysis and tuning processes
• Identify the indicators of a poorly performing system
• Identify ways to monitor system utilization against predetermined threshold levels
• Identify the components that comprise an application including hardware and software
• Identify performance characteristics of components within an NSK application

Exam Preparation Guide: Exam HP0-763 5
NonStop System Management and Operations – Level 2

Describe the functions and usage of performance tools
• Identify key performance-related statistics and counters
• Describe proven performance tuning techniques

4.2 Describe capacity planning
• Define capacity planning goals and objectives
Describe a service level agreement (SLA) that meets business demands
• Describe transaction profiles and other workloads
Determine the transaction structure and contents
Determine all system and application components that are involved in the transaction process
Determine the transaction flow through the system and application components
Determine the transaction rate both external and within the application
Determine the occurrence of routinely scheduled batch jobs
• Determine current workload and response time
Demonstrate the ability to collect performance measurements for historical reference
Demonstrate the ability to measure end-user response times and component latency
Identify key performance indicators throughout the application
Demonstrate the ability to measure the growth rate of files and databases
Demonstrate the ability to document the system requirements of routinely scheduled batch jobs
• Demonstrate the ability to forecast trends based on historical data
Demonstrate the ability to examine historical data to predict future growth rates Demonstrate the ability to document the rate of growth for transaction volume and database size
• Demonstrate the ability to project capacity needs and response time
Demonstrate the ability to calculate resource requirements needed to satisfy demand forecast
Demonstrate the ability to reconcile projected system requirements with current system capacity
Identify changes to current system capacity to meet future demand
• Describe TCM functions and use

5) Change Management (10%)
5.1 Describe change management tasks
• Identify ways to reduce time required for planned outages
• Identify ways to minimize the frequency of planned outages
• Explain why fallback considerations must be addressed in any change plan

5.2 Describe the steps involved in NSK OS upgrades
• Explain where changes and highlights are documented
• Define the sequence of DSM/SCM steps in an upgrade
• Describe required system modifications prior to activating new SYSnn
• Demonstrate the ability to use IPM Scout
• Demonstrate the ability to use the Interactive Upgrade Guide (IUG)
• List ZZKRN changes that occur immediately and those deferred until the next cold load

Exam Preparation Guide: Exam HP0-763 6
NonStop System Management and Operations – Level 2

5.3 Describe the issues that need to be considered when migrating or upgrading system elements including hardware and software
• State the issues associated with combining old and new versions of the same products
in the same system node or cluster

5.4 Describe tools, commands, and procedures used to reconfigure, upgrade, and change hardware
• List the type of tool features that you should disable before replacing hardware
• Explain the impact of making hardware changes

5.5 Describe considerations for oonline rapidshare 4shared links application and database changes
• Describe impact of changing system name and/or number
• Describe commands and procedures for reorganizing existing database partitions
• Explain how to move or relocate a file partition
• Describe the impact of oonline rapidshare 4shared links application and databases changes on subsystems

5.6 Differentiate between oonline rapidshare 4shared links changes and offline changes
• Describe how to perform oonline rapidshare 4shared links file reorganization
• Differentiate between Enscribe and SQL repartitioning
• Define the steps in completing an oonline rapidshare 4shared links disk upgrade
• Define TMF process parameter changes requiring restart
• Differentiate between a SYSGEN vs non-SYSGEN upgrade
• Identify steps required to change the system name or number

5.7 Describe how to use information sources related to change management
• Demonstrate how to search for previous problems in TIM
• Demonstrate the ability to use IPM Scout
• Demonstrate the ability to locate Hotstuffs, Support Notes, Outage Prevention
Notifications (OPNs)
• Explain the purpose of ExpressNotice
• Explain why it is important to document changes and ensure that they survive future cold loads

6) Configuration Management/Planning (11%)
6.1 Describe configuration management data gathering
• Identify existing processing environment data
Describe tools used to collect system information
Identify version levels of current firmware and software
Describe the usage of IPM Scout and ExpressNotice for software and firmware updates
• Identify specific system resources and their utilization for applications
Identify tools utilized for hardware, application and NSK subsystem analysis
• Determine current networking environment
Analyze the physical architecture of the network
Identify new technologies
Determine current available capacity
• Analyze specific device types, such as storage, terminals, output devices, encryption
• Identify requirements for migrating applications

Exam Preparation Guide: Exam HP0-763 7
NonStop System Management and Operations – Level 2

Determine system and communication resources required
Determine the impact using current upgrade information

6.2 Describe configuration planning
• Describe the process of designing and developing a valid and workable solution
Describe the key elements of a system proposal
List steps involved in developing and executing a project plan
Describe various methods and resources for validating the technical accuracy of a proposal
• State the required elements of a standard support plan
Describe various levels of SLAs available for a customer
• List necessary criteria to insure fault tolerance in a proposed system Determine the appropriate number of processors for the solution Determine the appropriate number of mirrored disks for the solution Describe how to design power distribution for fault tolerance Determine if customer applications are capable of running NonStop Discuss the SCSI interface within a processor or I/O enclosure
• Describe design goals and baseline improvements of a proposed solution
Determine specific application requirements, resources, and utilization projections
Determine projected disk space utilization
Demonstrate the ability to project system throughput improvement
Determine role of DSM/SCM in proposed environment
• Describe the elements to consider when planning a multiple node solution State the design requirements for integrating a SuperCluster solution State the design requirements for implementing FOX2
• Determine the proper number of system consoles and locations to accomplish a proposed solution
• Determine the growth trends of the system to accommodate future planning and expansion
• Demonstrate the ability to project system expansion and upgrade elements
• Describe planning for testing, migrating, porting or upgrading legacy applications

6.3 Describe environment preparation
• Identify the various elements of a site survey checklist/worksheet
Discuss the purpose of key site survey checklist and worksheet topics
• Describe the key requirements necessary to plan and configure a system
Discuss the various environmental requirements for site preparation
Determine required layout of system components and cable lengths (such as limits, distances, shielding requirements)
Identify current layout and usage of communication lines

6.4 Describe configuration
• Describe initial system configuration elements
Describe the pre-configured system elements from manufacturing
Identify the end user configured elements that may need to be modified on initial system configuration
• Describe the primary functions of the SCF utility
• Identify the primary tools used during system configuration
Describe the requirements for configuring an E4SA adapter

Exam Preparation Guide: Exam HP0-763 8
NonStop System Management and Operations – Level 2

Describe the requirements for the configuration of SWAN and AWAN
• Identify the necessary elements of a logical network topology, such as IP addresses, system names, adapters, protocols, cabling, naming conventions, enclosures
• Describe physical characteristics and limitations
Describe the configuration differences between tetra 8 and tetra 16 topologies
Describe various disk sizing considerations
Describe connectivity options for external tape systems

6.5 Describe implementation
• Identify the key elements of project management
• Describe the basic installation procedure
Describe the key hardware installation procedures
Describe the key initial start system procedures
Describe the methods used to verify all systems components are started and/or operational
Describe the required configuration procedures in the TSM environment Describe the initial system attributes that need to be verified/configured Discuss the key components that may be in the system configuration
List and describe the tools utilized to troubleshoot the system configuration
Describe basic migration and fallback contingencies
Identify the milestones and procedures followed for early adopter program and testing
Describe the major considerations of integrating other HP platforms with a
NonStop S-Series system

6.6 Describe benchmark validation and optimization
• Describe the steps necessary to validate original design goals and projected baseline improvements
Identify the tools used to determine if additional system configuration optimization
is required

6.7 Describe migration and upgrade considerations
• Describe the issues to be considered when migrating or upgrading system elements Discuss the issues associated with combining old and new versions of the same products in the same system node or cluster
Identify the key areas to monitor when migrating from K Series to S Series systems Identify the key areas to monitor when upgrading from previous versions of the operating system
Identify the key areas to monitor when upgrading the system components
Discuss oonline rapidshare 4shared links/live system upgrade procedures

7) Security (9%)
7.1 Describe interdependencies among different levels of security
• Describe the security features and implications of Pathway
• Configure an FTP server to restrict anonymous logon
• Define the term ‘Privileged Code’
• Identify the effect of setting the PROGID flag on an object file
• Describe the reason for licensing a program

Exam Preparation Guide: Exam HP0-763 9
NonStop System Management and Operations – Level 2

7.2 Describe Guardian file security vs Safeguard
• Describe the additional security features provided by Safeguard
• Describe direction access within Safeguard

7.3 Describe monitoring for security violators
• Describe where Safeguard logs access or authentication violations
• Describe where security violations are recorded when not using Safeguard
• Describe the OSS security audit capabilities

7.4 Describe security administration tasks
• Restrict the SUPER IDs ability to log-down to another user without password authentication
• Describe how to determine if the system is configured to deny access to the SUPER ID
• Identify a set of commands that require the SUPER.SUPER ID
• Identify a set of commands that require a SUPER group ID
• Identify sensitive programs or utilities that should have highly restricted access settings
• Identify the sensitive commands from a list of SCF commands
• Describe how to restrict dial-in access through the TSM console
• Identify the three logon IDs associated with the TSM console

7.5 Describe the configuration of Safeguard objects
• Create a Safeguard user ID that requires the user to change their password on initial logon
• Describe the Safeguard ACL config to restrict creating files in a subvolume
• Describe the characteristics and limitations of ACL

7.6 Demonstrate the following OSS configuration activities
• Describe the Safeguard command that make the OSS file system the default for a user
• Describe the proper method for deleting OSS files
• Describe the settings of a given OSS security string
• Set the OSS file security setting to allow/reject specific user access

Business Continuity Planning (7%)
8.1 List the backup site solutions and disaster recovery mechanisms- combination of single and multiple node items
• Describe the characteristics of: Cold site
Operational-Ready Data-Ready Site Oonline rapidshare 4shared links-Ready Shared Backup
Third-party backup site
• Describe implementation facilities for an oonline rapidshare 4shared links-ready primary/backup site
List the installation steps for RDF
List the product requirements for RDF
List the steps required to make a backup database application-ready
List the steps required to make a backup application environment client-ready

Exam Preparation Guide: Exam HP0-763 10
NonStop System Management and Operations – Level 2

• Describe implementation facilities for a cold site non-TMF environment
Describe the creation of archive tapes
Describe tape management tools and other strategies for deploying archive tapes
at a remote site
Illustrate the requirements of database restoration scripts
List the steps to prepare and synchronize the backup application environment
List the steps to transform the backup application environment to an application- ready state
• Describe implementation facilities for a cold site TMF-supported environment
Describe the creation of oonline rapidshare 4shared links and audit dump tapes
Describe procedures for deploying TMF oonline rapidshare 4shared links and audit dump archive tapes at a remote site
Illustrate the requirements of TMF database recovery for a remote site
List the steps to transform the backup application environment to an application- ready state

8.2 Describe the limitations of geographic separation of critical system components
• List intercabinet cable limits for separating system enclosures
• List external disk cabinet cable limits
• List external tape silo cabinet cable limits
• List super cluster cable limits

8.3 Describe strategies to optimize single system fault tolerance and recovery
• Demonstrate disk mirroring and cabinet interleaving
• Describe TS/XM Pathway fault tolerant configurations
• Configure TMF audit trails for overflow volumes, mirrored audit trail volumes, etc
• Describe procedures for maintaining a hardcopy of the TMF medialog and dumplog
• Describe procedure to maintain SQL table create scripts
• Explain Parallel TCP/IP
• Give examples of application processes made NonStop or persistent
• Illustrate Strategic CPU positioning of critical system/application processes
• Configure TFDS to auto-reload processor(s)
• Configure system backups and TMF dumps for parallel copies
• Configure parallel HSSC connections

Exam Preparation Guide: Exam HP0-763 11
NonStop System Management and Operations – Level 2

Related Training and Study References

The NonStop Systems Certification (Level 2) includes references to a variety of materials that provide information included on this certification exam. Completion of courses and review of materials is recommended, but not required, for success on this exam.

Recommended Minimum Courses

Course Title Part Number Type Length

DSM/SCM Operations and Management U4150S ILT 4 days

NonStop Transaction Management Facility (TMF) Operations and
Management

U4186S ILT 4 days

NonStop SQL/MP Database Management U4180S ILT 5 days

Pathway System Management U4194S ILT 3 days

ViewPoint Basic Operations 117310 SSP 6 hours

Additional Highly Recommended Courses
Check web site course descriptions for prerequisites
Course Title Part Number Type Length
ASAP/ASAPX 424373-001 SST 7 hours
NonStop S-Series Communication Products U4166S ILT 10 days
NonStop S-Series Config. and Change Management U4167S ILT 3 days
NonStop S-Series Problem Management U4172A ILT 5 days
NonStop S-Series Production Management U4173S ILT 4 days
NonStop S-Series TCP/IP System Management U4176S ILT 5 days
Open Systems Services (OSS) Operations and Management U4188S ILT 5 days
Securing Guardian Systems U4196S ILT 4 days

CBT = Computer-Based Training
ILT = Instructor-Led Training
SSP = Self-Study Program

Check web site course descriptions for prerequisites at: http://education.hp.com/curr-nonstop.htm (Instructor-Led Training) http://education.nonstop.compaq.com/us/cat/httoc.htm (Self-Study Training)

Additional Recommended Reference Materials for This Exam

References to the majority of questions found in this exam can be found in manuals contained in the Oonline rapidshare 4shared links TIM collections (This guide typically references the latest release available in the TIM Document Collection). TIM (Total Information Manager) is a single interface to all NonStop Systems documentation and support information.

External users must subscribe to the TIM CD collection. See your Compaq Representative for more information.

NOTE: TIM must be installed on your system before using the following default access settings.

External: www.hp.com/go/ntl

Exam Preparation Guide: Exam HP0-763 12
NonStop System Management and Operations – Level 2

Documentation
Information in quotation marks (“) indicates subsections emphasized in the document.

• 6760 ServerNet/DA Manual (424879-001)
• Availability Guide for Problem Management (125509) “Planning for Disasters”
• NonStop RDF System Management Manual (133547)
• DSM/SCM Users Guide (425215-001)
• DSM/Tape Catalog User’s Guide (422945-001)
• EMS Manual (425037-001) “Burst Detection and Suppression”, “Filter Tables and Burst
Filters”
• FUP Utility Program (FUP) Reference Manual (425742-001)
• GPA Manual (135081) “Description of GPA Reports”
• G-Series Highlights and Migration Planning Guide (426913-001)
• Guardian Programmer’s Guide (421922-001) “Creating and Managing Processes”,
“Introduction to Guardian Programming”
• Guardian User’s Guide (425266-001)
•
• Introduction to NonStop Operations Management (125507) “Performance Management”
• Introduction to Tandem S-Series Servers Manual (130961) “ S-Series Server Architecture”,
“Transaction Management”
• Measure Reference Manual (425077-001) “Meascom Commands”
• NonStop RDF System Management Manual (133547)
• NonStop S-Series FastPath Guide (426905-001) “Hardware Installation”
• NonStop S-Series Hardware Support Guide (427142-001) “Internal Disk Drives”
• NonStop S-Series Planning and Configuration Guide (426823-001) “Topologies”, “Enclosure
Arrangement and Cable Connection”, “Planning and Configuration Process”, “Glossary”,
“Terms and Concepts”
• NonStop S-Series Server Description (425160-001) “ S-Series Server Architecture”
• NonStop S-Series System Expansion and Reduction Guide (426721-001) “Planning for
System Reduction”, “Expanding the System Oonline rapidshare 4shared links”Object Monitoring Facility (OMF) Manual
(422666-001)
• PEEK Reference Guide (422607-001) “PEEK Syntax and Examples”
• Power Requirements for Servers (422853-001)
• Safeguard Reference Manual (422949-001)
• SCF Reference Manual for G-Series Releases (135084) “Using SCF to Manage and
Configure S-Series Servers”
• SCF Reference Manual for Storage Subsystem (424878-001) “Intro to Storage Subsystems”,
“Configuring Magnetic and Virtual Disks”, “Managing Magnetic and Virtual Disks”
• Security Management Guide (118610)
• ServerNet Cluster Manual (425019-001) “ServerNet Cluster”, “Planning and Installation”
• SNMP Configuration and Management Manual (142624)
• SPI Programming Manual (422850-001) “Introduction to SPI”, “Glossary”
• Spooler Utilities Reference Manual (425735-001)
• SWAN Concentrators Installation and Support Guide (425645-001) “Introduction to SWAN Concentrators”

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Exam Preparation Guide: Exam HP0-763 13
NonStop System Management and Operations – Level 2

• TACL Reference Manual (109642) “UTILS: TACL Commands”
• Tandem Capacity Model Manual (424093-001) “Introduction”, “Getting Started with TCM”
• Tandem Network Statistics Extended (NSX) Manual (134550)
• Tandem NonStop TCP/IP Applications Users Guide (117469)
• TMF Operations and Recovery Guide (136589) “Overview of TMF Maintenance and
Recovery”, “Recovery Methods”
• TMF Reference Manual, (137445) “Introduction to NonStop Transaction Manager”
• TNS/R Native Application Migration Guide (136525) “Introduction to Native Mode”
• TS/MP System Management Programming Manual (135027) “Tuning your system by using statistics”
• ViewPoint Manual (426801-001)

Other References
• NonStop Technical Documentation Web Page
• Factory installed $system.zsysconf/scf 0000file
• TSM Help Facility

Exam Preparation Guide: Exam HP0-763 14
NonStop System Management and Operations – Level 2
Practice Test
(763) System Management & Operations

42 questions

1. What are the preferred single node NonStop S-series topology options? A. Tetra 4 and Tetra 16
B. Tetra 64
C. Tetra 8 and Tetra 16
D. Tetra 4, Tetra 8 and Tetra 16

2. To perform an oonline rapidshare 4shared links expansion of a system that is part of a cluster, you must first
A. ensure the X-fabric and Y-fabric are fully operational
B. no action required
C. remove the system from the cluster
D. power-down the system

3. How many ports are there on a ServerNet router? A. 4
B. 6
C. 8
D. 16

4. How does a NonStop S-series server achieve low-latency messaging? A. message acceleration
B. wormhole routing
C. packet pre-processing logic
D. multiple path messaging

5. What are the benefits of a mirrored disk? A. scalability and recovery
B. security and integrity
C. fault tolerance and performance
D. expandability and scalability

6. Which low-level link screen contains the option to modify the SYSnn? A. processor status
B. system startup
C. attributes
D. management

7. Manufacturing defines file-naming conventions for many SCF objects in the file
$system.zsysconf.scf0000. What does the name $T1150 represent? A. tape drive
B. TCP process C. telnet process D. TLAN process

(763) System Management & Operations 1

8. TFDS collects data and restarts a processor following a
A. hardware failure B. software failure C. firmware update
D. software or hardware failure

9. Which utility uses EMS filters? A. SPOOLCOM
B. Measure C. Pathway D. ViewPoint

10. Which S-series command switches the paths to a disk? A. SCF PRIMARY
B. SCF ALTER PATH C. SCF SWITCH
D. PUP SWITCH E. PUP PRIMARY

11. What is the maximum number of TMF audit trails on a single node? A. 1
B. 8
C. 16
D. 24

12. A service level agreement states that the system must be available 100 per cent of the time. The company must upgrade disks to a larger capacity. Which utility allows a user to add disks oonline rapidshare 4shared links without requiring a cold load?
A. SCF B. TFDS C. TMF
D. Unicenter

13. Which TSM function provides dial-out error indication for a remote service provider?
A. remote maintenance link
B. low level link function
C. service connection application
D. notification director application

14. A TMF file recovery has been performed. The home term of the operation has gone down, losing the display. Which command determines the outcome of the file recovery?
A. TMFCOM STATUS OPERATION, TYPE RECOVERFILES B. FUP INFO , AUDITED
C. TMFCOM DISPLAY OPERATION [op-number] D. DSAP *, DETAIL, AUDITED

(763) System Management & Operations 2

15. Which statements are true? (Select TWO) The notification director application
A. allows you to configure dial-in
B. creates problem incident reports
C. displays problem incident reports
D. runs on NonStop S-series systems
E. analyzes problem incident reports

16. Long running transactions can cause a transaction disable condition. Which feature of TMF
configuration prevents this effect? A. TRANSPERCPU
B. AUTOABORT
C. TRANSCOUNTTHRESH D. TMPMEMTHRESH

17. Following a processor failure and reload, which command should be executed to rebalance
a Pathway subsystem?
A. PATHCOM PRIMARY PATHMON
B. PATHCOM PRIMARY SERVER, C. PATHCOM PATHMON, SWITCH
D. PATHCOM SWITCH PATHMON

18. Which SQLCI commands display performance statistics?
A. SET SESSION STATISTICS ON, DISPLAY STATISTICS, and TABLE INFO
B. INFO STATISTICS, SET SESSION STATISTICS ON, and DISPLAY STATISTICS
C. FILEINFO, SET SESSION STATISTICS ON, and DISPLAY STATISTICS
D. STATUS TABLE, SET SESSION STATISTICS ON, and DISPLAY STATISTICS

19. Which GPA report details ServerNet utilization levels? A. inter processor message analysis
B. ServerNet message analysis
C. process and distribution analysis
D. IPC traffic analysis

20. What is the maximum size of a Measure data file? A. 128 GB
B. 64 MB
C. 127.5 MB D. 1 GB

21. Which SCF command displays the current disk statistics? A. SCF STATUS DISK $*
B. SCF STATS DISK $* C. SCF INFO DISK $*
D. SCF STAT DISK $*

22. Tandem Capacity Model Workload Apportionment is the process of
A. predicting the effect of a change on system performance and system capacity
B. distributing system processes across multiple processors in a single node environment
C. converting process-oriented performance data into transaction-oriented data
D. balancing the processor utilization across all processors in a system

(763) System Management & Operations 3

23. Which statement is true for reducing system software down time?
A. DSM/SCM stops the application and replaces files. B. ZPHIRNM places files under fabricated names.
C. ZPHIRNM creates target sub volumes.
D. DSM/SCM places files under fabricated names.

24. Using the ALTER SUBSYS $ZZKRN command from SCF, which changes will take effect immediately?
A. SYSTEM_NUMBER
B. SUPER_SUPER_IS_UNDENIABLE C. DAYLIGHT_SAVING_TIMES
D. NONRESIDENT_TEMPLATES

25. Which tool should be used to replace am IOMF CRU? A. HW toolkit
B. GR toolkit C. SD toolkit D. SP tool

26. Which FUP command shows the percentage complete of a FUP RELOAD? A. INFO ,DETAIL
B. RELOAD ,STATUS C. SHOW ,DETAIL
D. STATUS

27. What is the best tool to download an IPM to your system? A. support notes
B. NTL
C. hotstuffs
D. IPM scout
E. IPM download

28. Which SCF command identifies currently configured Expand lines? A. INFO PROCESS $NCP,LINESET
B. STATUS PROCESS $NCP,LINESET C. PROBE PROCESS $NCT,LINESET
D. INFO PROCESS $NCT,LINESET

29. What is the minimum number of TSM consoles required to provide fault tolerance for a 4
node site?
A. 1
B. 2
C. 4
D. 8

(763) System Management & Operations 4

30. Which SCSI bus are even disk drive slots connected to? A. 1
B. 4
C. 3
D. 2

31. Why should electroplated zinc plated (galvanized) floor tiles NOT be used in computer rooms?
A. reduces strength
B. reduces conductivity C. causes short-circuits D. increases heat

32. Which utility is used to configure, control and collect information for major subsystems?
A. SCP B. CMI C. SCF
D. SCUP

33. Which user ID does an RDF updater process logon as when accessing database files?
A. any super group user B. user that started RDF C. local Super.Super
D. database owner

34. What is a valid Safeguard diskfile ACL access setting? A. \SYS.255,255 (R)
B. \*.255,255 (R,W,E,P,O) C. \*.255.255 (R,W,E,P)
D. \SYS.255.255 (R,W,P)

35. Which SAFECOM command will force rollover to the next audit log? A. NEXT AUDIT FILE
B. NEXTFILE C. NEXT FILE D. NEXT LOG

36. Which Safeguard object cannot have an ACL? A. diskfile
B. objecttype C. subprocess D. terminal

37. You have an OSS object that you would like to resecure. Which security command would allow full access to your user group?
A. chmod u=x g=rw o=rw /user/file
B. chmod o=rwx /user/file
C. chmod uog+r+w+x /user/file
D. chmod u+w g+r o+r /user/file

(763) System Management & Operations 5

38. Which subsystem’s features is monitored by RDF for data replication? A. TMF audit trails
B. DP2 files
C. SMF files
D. TS/MP files

39. What is the recommended way to power off the S-series system? A. power off switch
B. power off TACL BUILTIN
C. TSM/OSM Service Application power off action
D. TSM/OSM low-level link power off action

40. What is the TMF command to create multiple copies of an oonline rapidshare 4shared links dump? A. DUMP FILES *.*.*, COPIES 2, SERIES
B. DUMP FILES *.*.*, COPIES 2, PARALLEL C. DUMP FILES *.*.*, $TAPE1, $TAPE2
D. DUMP FILES *.*.*, COPIES 2

41. The Remote Database Facility (RDF) provides which type of business continuity solution?
A. cold site
B. oonline rapidshare 4shared links-ready
C. data-ready site
D. operational-ready site

42. Which Remote Database Facility (RDF) component is found only on the backup node?
A. monitor B. updater C. extractor
D. RDF configuration subvolume

(763) System Management & Operations 6

Feedback for Practice Test
(763) System Management & Operations

42 Questions—Correct answers in Bold

Objective: (763.1.1) Describe the S-series platform hardware configuration
Item: 763.1.1.b.1

1. What are the preferred single node NonStop S-series topology options? A. Tetra 4 and Tetra 16
B. Tetra 64
C. Tetra 8 and Tetra 16
D. Tetra 4, Tetra 8 and Tetra 16
References: S-Series Planning and Configuration Guide 425683-001, Topologies, ServerNet
Topologies

Objective: (763.1.1) Describe the S-series platform hardware configuration
Item: 763.1.1.f.1

References: S-Series System Expansion and Reduction Guide 424862-001, Expanding a
System Oonline rapidshare 4shared links, Preparation for Oonline rapidshare 4shared links Expansion

Objective: (763.1.1) Describe the S-series platform hardware configuration
Item: 763.1.1.m.1

3. How many ports are there on a ServerNet router? A. 4
B. 6
C. 8
D. 16

References: S-Series Hardware Installation Guide 424870, Glossary, ServerNet Router

(763) System Management & Operations 7

Objective: (763.1.2) Describe the system software configuration
Item: 763.1.2.i.1

4. How does a NonStop S-series server achieve low-latency messaging? A. message acceleration
B. wormhole routing
C. packet pre-processing logic
D. multiple path messaging

References: Intro to NonStop S-Series Servers 130961, NonStop S-Series Server
Architecture, Low-Latency Routing

Objective: (763.1.2) Describe the system software configuration
Item: 763.1.2.m.1
5. What are the benefits of a mirrored disk? A. scalability and recovery
B. security and integrity
C. fault tolerance and performance
D. expandability and scalability

References: NonStop S-Series Server Architecture, Page 8

Objective: (763.2.1) Describe procedures to perform system startup and shutdown
Item: 763.2.1.b.1

6. Which low-level link screen contains the option to modify the SYSnn? A. processor status
B. system startup
C. attributes
D. management

References: TSM Client Program

Objective: (763.2.2) Demonstrate the ability to use system monitoring tools
Item: 763.2.2.a.1

7. Manufacturing defines file-naming conventions for many SCF objects in the file
$system.zsysconf.scf0000. What does the name $T1150 represent?
A. tape drive
B. TCP process C. telnet process D. TLAN process

References: NonStop S-Series FastPath Guide 425760-001, SCF Commands, SCF Naming Conventions

(763) System Management & Operations 8

Objective: (763.2.2) Demonstrate the ability to use system monitoring tools
Item: 763.2.2.e.1

8. TFDS collects data and restarts a processor following a
A. hardware failure B. software failure C. firmware update
D. software or hardware failure

References: Tandem Failure and Data System (TFDS) Manual 424045-001

Objective: (763.2.3) Demonstrate the ability to control and configure system resources oonline rapidshare 4shared links
Item: 763.2.3.e.1

9. Which utility uses EMS filters? A. SPOOLCOM
B. Measure
C. Pathway
D. ViewPoint

References: Viewpoint Manual 426801-001, Introduction to ViewPoint, Monitoring Events

Objective: (763.2.3) Demonstrate the ability to control and configure system resources oonline rapidshare 4shared links
Item: 763.2.3.i.1

10. Which S-series command switches the paths to a disk? A. SCF PRIMARY
B. SCF ALTER PATH
C. SCF SWITCH D. PUP SWITCH E. PUP PRIMARY

References: SCF Reference Manual for the Storage Subsystem 426801-001, Section 15: Storage Subsystem Commands, SWITCH Command (Sensitive Command)

Objective: (763.2.4) Demonstrate the ability to perform routine operational tasks
Item: 763.2.4.c.1

11. What is the maximum number of TMF audit trails on a single node? A. 1
B. 8
C. 16
D. 24

References: TMF Operations and Recovery Guide 136589, Routine Maintenance, Understanding Audit Trail-File Names

(763) System Management & Operations 9

Objective: (763.2.5) Describe service-level agreements (SLAs)
Item: 763.2.5.a.1

References: SCF Manual 424878-001, Introduction to the Storage Subsystem

Objective: (763.3.1) Describe problem detection on the S-series
Item: 763.3.1.f.1

References: NonStop S-Series FastPath Guide 426905-001, System Description, TSM Notification Director Application

Objective: (763.3.2) Describe methods to gather information and isolate problems
Item: 763.3.2.g.1

References: NonStop TMF Reference Manual 137445, TMFCOM Commands, Recover
Files, Examples

Objective: (763.3.2) Describe methods to gather information and isolate problems
Item: 763.3.2.m.1

References: TSM Oonline rapidshare 4shared links User Guide, TSM Notification Director Application

(763) System Management & Operations 10

Objective: (763.3.5) Identify problem prevention strategies
Item: 763.3.5.c.1

16. Long running transactions can cause a transaction disable condition. Which feature of TMF
configuration prevents this effect? A. TRANSPERCPU
B. AUTOABORT
C. TRANSCOUNTTHRESH D. TMPMEMTHRESH

References: NonStop TMF Reference Manual – 137445, TMFCOM Commands, Adding
Oonline rapidshare 4shared links Dump File Names to the Catalog

Objective: (763.3.6) Identify problem management tools
Item: 763.3.6.c.1

References: TS/MP Systems Management Manual 135027, PATHMON Environment and
Control Commands, Primary PATHMON Command

Objective: (763.4.1) Describe performance management
Item: 763.4.1.e.1

References: NonStop SQL/MP Installation and Management Guide 424912-001, Measuring
Performance, NonStop SQL/MP Tools for Gathering Statistics

Objective: (763.4.1) Describe performance management
Item: 763.4.1.g.1

19. Which GPA report details ServerNet utilization levels? A. inter processor message analysis
B. ServerNet message analysis
C. process and distribution analysis
D. IPC traffic analysis

References: GPA Manual 135081, Description of GPA reports, IPC Traffic Analysis

(763) System Management & Operations 11

Objective: (763.4.1) Describe performance management
Item: 763.4.1.i.1

20. What is the maximum size of a Measure data file? A. 128 GB
B. 64 MB
C. 127.5 MB
D. 1 GB

References: Measure Reference Manual, Chapter: 2 MEASCOM Commands, Usage Notes for G-Series Releases

Objective: (763.4.1) Describe performance management
Item: 763.4.1.j.1

21. Which SCF command displays the current disk statistics? A. SCF STATUS DISK $*
B. SCF STATS DISK $*
C. SCF INFO DISK $* D. SCF STAT DISK $*

References: SCF Reference Manual for the Storage Subsystem 424878-001, Managing
Magnetic and Virtual Disks, Disk Object States and Substates

Objective: (763.4.2) Describe capacity planning
Item: 763.4.2.d.1

References: Tandem Capacity Model (TCM) Manual 424093-001, Introduction, Page: 1-1

Objective: (763.5.1) Describe change management tasks
Item: 763.5.1.a.1

23. Which statement is true for reducing system software down time? A. DSM/SCM stops the application and replaces files.
B. ZPHIRNM places files under fabricated names. C. ZPHIRNM creates target sub volumes.
D. DSM/SCM places files under fabricated names.

References: Availability Guide for Change Management 125506, Reducing the Time Required for Planned Outages, Reducing Down Time When Installing a New Operating System

(763) System Management & Operations 12

Objective: (763.5.2) Describe the steps involved in NSK OS upgrades
Item: 763.5.2.a.1

24. Using the ALTER SUBSYS $ZZKRN command from SCF, which changes will take effect immediately?
A. SYSTEM_NUMBER
B. SUPER_SUPER_IS_UNDENIABLE C. DAYLIGHT_SAVING_TIMES
D. NONRESIDENT_TEMPLATES

References: SCF Reference For the Kernel Subsystem 425664-001, Configuring G-Series
System Attributes, Changing EMS Template Files

Objective: (763.5.3) Describe the issues that need to be considered when migrating or
upgrading system elements including software and hardware
Item: 763.5.3.b.1

25. Which tool should be used to replace am IOMF CRU? A. HW toolkit
B. GR toolkit C. SD toolkit D. SP tool

References: S-Series Hardware Support Guide 424877, Servicing the S-Series Server, Guided Replacement Toolkit (GRT)

Objective: (763.5.5) Describe considerations for oonline rapidshare 4shared links application and database changes
Item: 763.5.5.a.1

26. Which FUP command shows the percentage complete of a FUP RELOAD? A. INFO ,DETAIL
B. RELOAD ,STATUS C. SHOW ,DETAIL
D. STATUS

References: File Utility Program (FUP) Reference Manual , FUP Commands, RELOAD, Guidelines

Objective: (763.5.7) Demonstrate the ability to use information sources related to change
management
Item: 763.5.7.a.1

27. What is the best tool to download an IPM to your system? A. support notes
B. NTL
C. hotstuffs
D. IPM scout
E. IPM download

References: G-Series Highlights and Migration Planning Guide 425742-001, Sources for
Migration Assistance and Information, IPM Scout

(763) System Management & Operations 13

Objective: (763.6.1) Describe configuration management data gathering
Item: 763.6.1.c.1

28. Which SCF command identifies currently configured Expand lines?
A. INFO PROCESS $NCP,LINESET
B. STATUS PROCESS $NCP,LINESET C. PROBE PROCESS $NCT,LINESET
D. INFO PROCESS $NCT,LINESET

References: Expand Configuration and Management Manual 425827-001, SCF Command
Summary, Primary Process Command, INFO PROCESS $NCP

Objective: (763.6.2) Describe configuration planning
Item: 763.6.2.b.1

29. What is the minimum number of TSM consoles required to provide fault tolerance for a 4
node site?
A. 1
B. 2
C. 4
D. 8

References: TSM Configuration Guide, LAN Planning for Multiple TSM Workstations, Multiple Servers

Objective: (763.6.2) Describe configuration planning
Item: 763.6.2.f.1

30. Which SCSI bus are even disk drive slots connected to?
A 1
B. 4
C. 3
D. 2

References: S-Series Planning and Configuration Guide 424861-001, The Planning and
Configuration Process, Enclosure Interleaving for Storage Devices

Objective: (763.6.3) Describe environment preparation
Item: 763.6.3.c.1

31. Why should electroplated zinc plated (galvanized) floor tiles NOT be used in computer rooms?
A. reduces strength
B. reduces conductivity
C. causes short-circuits
D. increases heat

References: Power Requirements for NonStop Servers 422853-001, Other Environmental
Requirements, Electrostatic Discharge (ESD) Control

(763) System Management & Operations 14

Objective: (763.6.4) Describe configuration
Item: 763.6.4.c.1

32. Which utility is used to configure, control and collect information for major subsystems?
A. SCP B. CMI C. SCF
D. SCUP

References: SCF Reference Manual for G-Series Releases 135084, Using SCF to Configure and Manage NonStop S-Series Servers, (Introduction)

Objective: (763.7.1) Describe interdependencies among different levels of security
Item: 763.7.1.d.1

33. Which user ID does an RDF updater process logon as when accessing database files?
A. any super group user B. user that started RDF C. local Super.Super
D. database owner

References: NonStop RDF System Management Manual 133547, Installing and Configuring the RDF Subsystem, Installing the RDF Subsystem

Objective: (763.7.2) Describe Guardian file security vs. Safeguard
Item: 763.7.2.c.1

34. What is a valid Safeguard diskfile ACL access setting? A. \SYS.255,255 (R)
B. \*.255,255 (R,W,E,P,O)
C. \*.255.255 (R,W,E,P)
D. \SYS.255.255 (R,W,P)

References: Safeguard Reference Manual 133547, Disk File Access Rules

Objective: (763.7.3) Describe monitoring for security violators
Item: 763.7.3.c.1

35. Which SAFECOM command will force rollover to the next audit log? A. NEXT AUDIT FILE
B. NEXTFILE C. NEXT FILE D. NEXT LOG

References: Safeguard Audit Service Manual 127296, Managing the Audit Trail, Closing an
Audit File

(763) System Management & Operations 15

Objective: (763.7.5) Describe the configuration of Safeguard objects
Item: 763.7.5.a.1

36. Which Safeguard object cannot have an ACL? A. diskfile
B. objecttype C. subprocess D. terminal

References: Safeguard Reference Manual

Objective: (763.7.6) Demonstrate the following OSS configuration activities
Item: 763.7.6.c.1

37. You have an OSS object that you would like to re-secure. Which security command would allow full access to your user group?
A. chmod u=x g=rw o=rw /user/file
B. chmod o=rwx /user/file
C. chmod uog+r+w+x /user/file
D. chmod u+w g+r o+r /user/file

References: Open System Services Shell and Utilities Reference Manual 424388-001, User
Commands (c), chmod

Objective: (763.8.1) List the backup site solutions and disaster recovery mechanisms
Item: 763.8.1.b.1

38. Which subsystem’s features is monitored by RDF for data replication?
A. TMF audit trails
B. DP2 files
C. SMF files
D. TS/MP files

References: TMF Operations and Recovery Guide 136589, Recovery Methods, Restarting the TMF Subsystem in a Heterogeneous Distributed Transaction Environment

Objective: (763.8.2) Describe the limitations of geographic separation of critical system
components
Item: 763.8.2.b.1
39. What is the recommended way to power off the S-series system? A. power off switch
B. power off TACL BUILTIN
C. TSM/OSM Service Application power off action
D. TSM/OSM low-level link power off action

References: TSM Oonline rapidshare 4shared links Users Guide, Powering Off Server

(763) System Management & Operations 16

Objective: (763.8.3) Describe strategies to optimize intrasystem fault tolerance and recovery
Item: 763.8.3.b.1

40. What is the TMF command to create multiple copies of an oonline rapidshare 4shared links dump? A. DUMP FILES *.*.*, COPIES 2, SERIES
B. DUMP FILES *.*.*, COPIES 2, PARALLEL
C. DUMP FILES *.*.*, $TAPE1, $TAPE2
D. DUMP FILES *.*.*, COPIES 2

References: TMF Reference Manual 137445, TMFCOM Commands, Dump Files

Objective: (763.8.3) Describe strategies to optimize intrasystem fault tolerance and recovery
Item: 763.8.3.d.1

41. The Remote Database Facility (RDF) provides which type of business continuity solution?
A. cold site
B. oonline rapidshare 4shared links-ready
C. data-ready site
D. operational-ready site

References: NonStop RDF/IMP and IMPX System Management Manual 424123-001, Oonline rapidshare 4shared links
Database Synchronization

Objective: (763.8.3) Describe strategies to optimize intrasystem fault tolerance and recovery
Item: 763.8.3.f.1

42. Which Remote Database Facility (RDF) component is found only on the backup node?
A. monitor
B. updater
C. extractor
D. RDF configuration subvolume

References: NonStop RDF/IMP and IMPX System Management Manual 424123-001, Introducing RDF, RDF Subsystem Overview

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