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HP0-796

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HP Certified Professional
Supporting the ESL E-Series Libraries
(HP0-796)
Exam Preparation Guide

Purpose of the exam prep guide

The intent of this guide is to set expectations about the content and the context of the exam to help candidates prepare for it. In this guide, you will
find recommended HP training courses, reference and study material to help you achieve a successful passing score.

Studies conducted by HP and Prometric show that a combination of course attendance and self-study maximizes the likelihood of passing the exam on the first attempt.

Audience

This exam is for personnel supporting ESL E-Series storage products with a minimum of six months in a support role. Examples of job roles:

 HP ASE engineer

 HP Channel Partners supporting HP storage products (e.g., engineers who perform warranty and installation services)

General areas of ESL E-Series content include:

 Solution design and validation

 Installation, configuration, startup and upgrade procedures

 Troubleshooting and repair practices and procedures

 Administration and operation of solutions

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

Certification requirements

The Supporting the ESL E-Series Libraries (HP0-796) exam is an elective exam for the Accredited Systems Engineer – Nearline certification.

This level of certification measures competencies required for hands-on integration and support of technical solutions in complex, enterprise class environments. Given a set of customer business requirements, an individual earning this certification is expected to be able to design, support and integrate platform, operating system, nearline storage, network and option components to solve business needs.

The ideal candidate is anyone who deploys complex solutions based on HP
nearline technologies. Job functions include, but are not limited to:

 Plan, design and capacity-size solutions

 Install, configure, startup and upgrade solution components

 Performance tune and optimize solutions

 Troubleshoot solutions and perform removal and replacement operations

 Perform system administration and operational tasks

 Manage using HP tools and resources.

Prerequisites

 HP Accredited Integration Specialist (AIS) certification

Exam details

At the beginning of the exam, you will be asked to answer several survey questions. The survey has been designed to assist the exam development team in accurately profiling test results and to improve future exams.

 Number of items: 65

 Item types: Multiple choice and drag-and-drop

 Passing Score: 63% (raw score of 41)

 Time commitment: 90 minutes

 Reference Material: No on-line or hard copy reference material will be allowed at the testing site.

Comments on the exam

During the exam, participants can make specific comments about the items
(examples: accuracy, appropriateness to audience). HP welcomes these comments as part of our continuous improvement process.

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

Exam Registration

This exam is available at Prometric.

Exam content

The following testing objectives represent the specific areas of content covered in the exam. Use this outline to guide your study and to check your readiness for the exam. The exam measures your understanding of these areas.

Supporting the ESL E-Series (HP0-796)

1.0 Solution Design and Validation

When presented with an opportunity to create a customer solution, create a supported solution that meets the specified requirements.

 Identify requirements, for example,

• Scalability, availability, serviceability, performance, applications, backup and archive, customer preferences, growth, operating systems, number of ports, number of links, physical distances, cable types, link speeds, AC needs, weights/floor load, electrical, safety

 Given an existing IT environment, describe the environment so that you can integrate an HP Solution into it, focusing on implications, such as,

• Existing servers, host bus adapters, slots, operating system, and firmware, patch levels and driver revisions, current IP infrastructure and available ports required by the solution, current Fibre Channel speeds, available ports, switch firmware and type, and backup solution

 Given the customer requirements, select the best HP storage solution, considering storage capacity needs, annual storage growth, if replication
(business copy/snapshot, continuous access, mirroring) and high availability is required, operating systems, and how the solution will integrate into the existing IT environment.

 Review and validate the design, that is,

• Validate the solution against the design document and specified objectives, explain the exception process, and perform proof-of- concept, if required.

2.0 ESL E-Series Subsystem Installation and Configuration and Upgrade
Procedures

 Given the final design, implement the solution to match customer requirements.

• Identify:

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

 Skills required for implementation.

 Moving and unpacking requirements.

• Move equipment to staging area.

• Build racks and install devices into racks.

• Perform power-on tests.

• Configure:

 Infrastructure devices, such as, switches, IP address, WWN, domain, network storage routers, zones

 Host storage connectivity software, such as platform kits, SecurePath, AutoPath, and 3rd party equivalents

 Arrays and storage devices

• Verify connectivity.

 Identify hardware components of the ESL E-Series library.

• Identify and explain the functions of each of the main ESL E-Series library components, for example,

 Library cabinet, Operator Control Panel, media picker, load
port and magazines, card cage controllers, power distribution,
interface management card, drive cluster assembly, drive cluster interface PWA

• Explain the functionality of the E2400/E1200-160 Fibre Channel options.

• Define possible multi-unit configurations.

• Define the pass-through mechanism and its integration.

• Identify the different supported tape drives and their connectivity types.

 Explain the architectural concepts of the ESL E-Series library.

• Connection to the management station

• Operational requirements for connection to CommandView ESL

 Explain the ESL E-Series library operations

• Preparation and installation of tape cartridges

• Correct power-on and power-off sequence

• Use of the Operator Control Panel (OCP)

• Correct procedure for inserting cartridges into the load port

• Supported configurations

• Field replaceable units and their functions

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

• Proper library configuration

• Correct SCSI cabling and termination

• Default configuration settings

• Correct SCSI ID configuration

• How to set up the Library Options

• How to set up the network parameters

• Proper installation of additional drive clusters

• Correct Ethernet cabling

 Pass-Through Mechanism (PTM) set up, component replacement, and cabling

 Library configuration through the interface manager card using Telnet and CommandView ESL

 Configure software.

• Validate existing environment.

• Perform hardware pre-requisites for installation.

• Install software.

• Complete documentation for software installation.

• Perform library checks.

• Integrate into existing environment.

• Troubleshoot, diagnose, and repair problems relating to initial installation and configuration.

• Define licensing and registration.

3.0 Troubleshooting and Replacement Procedures

 Describe initial troubleshooting steps.

 Troubleshoot ESL E-Series environment problems, identifying host- related, infrastructure, storage-related and ESL E-Series library errors.

 Application/OS/Software problems

• Verify versions and patch levels.

• Check OS/application event logs and messages.

• Compatibility with hardware configuration

• Use of diagnostic tools

 Correct removal and replacement procedures to resolve an ESL E- Series tape library related problem

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

• Identify Field Replaceable Units (FRUs)

• Escalation to next support level

• Follow-up

 Performance Tune

• Adjust parameters, for example, cache settings, RAID levels, timeout

• Test and verify changed parameters and document changes.

4.0 Solution Administration

Given an operational environment, manage and administer the solutions to meet required SLAs and overall customer requirements.

 Define and assign LUNs.

• Create a LUN, configure security, present to a host, set cache properties, set RAID level, and create a disk group.

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 Monitor/administer backup jobs and schedules and restore data (tapes, snapshot, clone, snapclone).

 Check health logs, create trend analysis reports, and define/monitor thresholds.

• Identify where to locate and how to interpret event logs

• Explain how to set performance thresholds, configure event thresholds, use management performance tools to generate reports for trend analysis and health alerts

 Manage and administer infrastructure (Fibre Channel, switch, connection) performance

• How to configure switches (IP, licenses, zoning, SNMP, port types)

• Manage infrastructure using tools such as FabricWatch, OVSAM,

• Configure bridges (NSR)

 Define access rights (user accounts).

 Perform firmware upgrades and schedule maintenance.

 Demonstrate correct administration options available with the ESL E- Series library using CommandView ESL.

• Common tasks within CommandView ESL, such as add or remove
a library, monitor device status, view event logs, view inventory of library, update firmware and licenses

• Available options under the Library Selection, Management Station and License Key tabs

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

• Available administration options through the Command Line
Interface (CLI) and generate a support ticket.

Recommended Training and Study References

This section lists training courses and documents that can help you acquire a majority of the knowledge and skills needed to pass the exam. You must also gain the practical experience outlined in this guide

You are not required to take the courses listed in this section. However, HP strongly recommends that you attend the classes, participate in class labs, and thoroughly review all course material and documents before taking the exam, even if you believe you have sufficient on-the-job experience.

Instructor-led training

Use the information in this guide and the practical experience you have gained to determine your need for the instructor-led training.

Title Course
Number How to Enroll
HP ESL712E(LTO)/630E(SDLT) Library Service and Support 14761 External

Americas:

http://www.hp.com/go/training

Asia-Pacific:

http://psaweb07.sgp.hp.com/appa/English/I

ndex.aspx

Internal

http://tslearner.den.hp.com/redirect.asp?pa

ge=DisplayCatalogItem&item=14761

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

Web-based training

Use the information in this guide and the practical experience you have gained to determine your need for the web-based training.

Title Course
Number How to Enroll
STORAGE

HP ESL712E(LTO)/630E(SDLT) Library pre-requisite WBT 14779 External

Americas:

www.hp.com/go/oonline rapidshare 4shared linkslearning

Asia-Pacific:

http://psaweb07.sgp.hp.com/appa/English/I

ndex.aspx

Internal

http://tslearner.den.hp.com/redirect.asp?pa

ge=DisplayCatalogItem&item=14779

Documentation and other reference material

A comprehensive list of documentation and references is provided in the training material.

Sample Test Items

Sample test items give you a preview of what the actual test items will look like. These items ARE NOT on the exam; however, they represent actual
items and should help you become familiar with the format and complexity of
the test items.

1. You are planning an ESL E-Series tape library installation. To reduce the risk of robotic errors, it is critical to ensure the library is properly _____.

A. grounded

B. leveled C. cooled D. closed
2. When planning an ESL E-Series tape library installation, which document should be used to confirm a correctly supported environment?

A. SAN Sizer Utility

B. EBS Compatibility Matrix

C. Service Guide

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

D. Installation Guide

3. When cartridge slots are configured as load ports, they can be used
_____.

A. as mixed media slots

B. for data storage and as load ports

C. as load ports only

D. for data storage only

4. What is the status of the Fibre Channel link LED on the Interface
Controller when a link is operational?

A. illuminated, flashing fast

B. illuminated, solid

C. off

D. illuminated, flashing slowly

5. You are interpreting a library error log for a possible robotics failure. Which information would you look for to isolate the problem?

A. SNMP traps

B. robotic I/O codes C. sense data values D. stop codes

6. Why are ESL E-Series troubleshooting operations performed out-of- band?

A. HP Library and Tape Tools only work out-of-band. B. The library is not connected to the SAN.
C. Ethernet troubleshooting is faster than SAN troubleshooting. D. This avoids disruption to SAN activity.

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

7. Drive SCSI cables are labeled A, B, C, and D on the drive end and 0, 1,
2, and 3 on the Interface Controller end. What is the correct cabling scheme?

A. A to 2, B to 0, C to 3, D to 1

B. A to 3, B to 2, C to 1, D to 0

C. A to 0, B to 1, C to 2, D to 3

D. A to 0, B to 2, C to 1, D to 3

8. What indicates the power-up sequence completion of an ESL E-Series tape library?

A. Operator Control Panel displays “Command >” prompt.

B. Robot inserts a cleaning tape in the first drive of the first cluster. C. Blue illumination inside the library turns on.
D. Library beeps the acoustic “Ready” signal.

9. In an ESL712e library, what is the recommended maximum number of drives per SCSI bus?

A. 1 SDLT 320

B. 1 Ultrium 460

C. 4 SDLT 220

D. 4 Ultrium 230

10. What must you do after performing upgrades or resolving problems at a customer site?

A. Assign new passwords on the ESL E-Series libraries for security reasons.

B. Update the solution documentation. C. Update the firmware.
D. Power cycle the Fibre Channel infrastructure.

11. A comprehensive Health Summary of a selected tape library can be found under which tab in Command View ESL?

A. Operations

B. Support C. Status D. Identify

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Supporting the ESL E-Series Libraries (HP0-796) Exam Preparation Guide

12. You are making configuration changes that require a reboot of the
interface manager card. To prevent data loss, you must ensure that
_____.

A. Applications are stopped. B. Disk devices are offline.
C. Hosts are offline.

D. Backups are complete.

ANSWERS:

1. B 5. C 9. B
2. B 6. D 10. B
3. C 7. C 11. C
4. B 8. C 12. D

Conclusion

HP wishes you success in the HP Certified Professional Program and in passing the exam for which you are preparing.

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