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HP0-921

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HP Certified Professional

Supporting the Enterprise Modular Library
(EML) HP0-921
Exam Preparation Guide

Purpose of the Exam Prep Guide

The intent of this guide is to set expectations about the content and the context
of the exam and to help candidates prepare for the exam. In this guide, you will find recommended HP training courses, reference and study material to help you achieve a successful passing score.

Studies conducted by HP and Prometric show that a combination of course attendance, self-study and on-the-job training maximizes the likelihood of passing the exam on the first attempt.

Audience

This exam is for personnel who support HP StorageWorks EML E-Series products with a minimum of six months of experience. Examples of job roles:

 HP Services field engineers, call center personnel, and other field
personnel who provide installation and/or operational support assistance

 HP Channel Partners supporting HP storage products (e.g., engineers who perform warranty and installation services

General areas of content include:

 Tape, tape library, and backup technologies and implications

 HP product and solution set

 EML library solution validation

 EML library implementation

 EML library maintenance, troubleshooting and support

 EML library solution administration

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

Certification Requirements

The Supporting the Enterprise Modular Library (HP0-921) is one of the exams that satisfies the elective component of the ASE – StorageWorks Nearline credential.

This level of certification measures competencies required for hands-on integration and support of technical solutions in complex, enterprise class environments. Given a set of customer business requirements, and individual earning this certification is expected to be able to design, support and
integrate platform, operating system, nearline storage, network and optional
components to solve business needs.

The ideal candidate is anyone who deploys complex solutions based on HP
nearline technologies. Job functions include, but are not limited to:

 Plan, design and capacity-size solutions

 Install, configure, start up and upgrade solution components

 Performance tune and optimize solutions

 Troubleshoot solutions and perform removal and replacement operations

 Perform system administration and operational tasks

 Manage using HP tools and resources

Prerequisites

 HP Accredited Integration Specialist – StorageWorks

 Knowledge of/completion of pre-requisite Instructor-Led and Web-based training courses specified in the Recommended Training and Study References section of this exam preparation guide plus:

 Tape technologies and standalone tape drives

 HP StorageWorks Library and Tape Tools

 Command View TL

 SAN connectivity foundations

 SCSI interfaces

Exam Details

At the beginning of the exam, you will be asked to answer several survey questions. The survey questions are designed to assist the exam development team in accurately profiling test results and to improve future exams.

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

The following are details about the exam:

 Number of items: 70

 Item types: multiple choice, drag-and-drop

 Time commitment: 90 minutes

 Passing Score: 70%

 Reference Material: No on-line or hard copy reference material will be allowed at the testing site.

Comments on the Exam

During the exam, participants can make specific comments about the items
(i.e., accuracy, appropriateness to audience, etc). HP welcomes these comments as part of our continuous improvement process.

Exam Content

The following testing objectives represent the specific areas of content covered
in the exam. Use this outline to guide your study and to check your readiness for the exam. The exam measures your understanding of these areas.

Objective
1.0 Describe tape, tape library and backup technologies and their implications.
• Tape drive features and technologies, including but not
limited to LTO, DLT, SDLT, DAT, AIT
• Tape library models, features, components and
mechanisms
• EML tape library infrastructure requirements, including
Fibre Channel attachment

2.0 Describe EML library specific capabilities and when to
apply them.

• Positioning EML libraries based on customer
requirements
• Differences among the available EML models, including
the 71e
3.0 Validate EML tape library solutions.

• Physical environment assessment

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

Objective
• Customer requirements document development

4.0 Implement EML tape library solutions.

• Site preparation
• Software configuration, including Command View and
Library & Tape Tools
• Library hardware configuration, device installation,
cabling
• Hardware and firmware upgrades
• HBA installation and configuration
• EML library integration into existing environments
• Licensing and registration
5.0 Perform maintenance, troubleshooting and support.

• Scheduling updates
• Problem identification
• Troubleshooting process
• Environment troubleshooting
• Part replacement procedures
• Parking the robot
• RoHS and non-RoHS parts
• Firmware upgrades using Command View TL, Library &
Tape Tools and Command Line Interface
• Resetting library components to factory default values
• Analyze performance and performance tune
• Parameter testing and verification
6.0 Manage and administer EML library solutions.

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• LUN definition and assignment
• Backup jobs/schedules configuration
• Checking health logs
• Setting performance thresholds
• Problem analysis and resolution

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

Recommended Training and Study References

This section lists training courses and documents that can help you acquire a majority of the knowledge and skills needed to pass the exam. You must also gain the practical experience outlined in this guide

You are not required to take the courses listed in this section. However, HP strongly recommends that you attend the classes, participate in class labs, and thoroughly review all course material and documents before taking the exam, even if you believe you have sufficient on-the-job experience.

Instructor-Led Training

Use the information in this guide and the practical experience you have gained
to determine your need for the instructor-led training.

Title Course Number How to Enroll
HP StorageWorks EML E-Series Tape Library Service and Support ILT 20179 Refer to your regional websites for local training information

Web-Based Training

Self-paced training and technical documentation may provide appropriate learning alternatives to instructor-led training for more experienced candidates.

Title Course Number How to Order/Obtain
HP StorageWorks Enterprise Modular Library E-Series Service and Support 20180 Refer to your regional websites for local training information
HP StorageWorks EML E-Series Tape Libraries TKT
(recorded) 34216

Documentation

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

Title Source/Order Number
HP StorageWorks EML E-Series User
Guide, First Edition http://h20000.www2.hp.com/bc/docs/sup
port/SupportManual/c00644725/c006447
25.pdf
HP StorageWorks EBS Compatibility
Matrix ftp://ftp.compaq.com/pub/products/storage
works/techdoc/ebs/EBSMatrix-0906.pdf
HP StorageWorks EBS Design Guide, Third Edition http://h20000.www2.hp.com/bc/docs/sup
port/SupportManual/c00775232/c007752
32.pdf
HP StorageWorks EML Quickspecs http://h18002.www1.hp.com/products/qui
ckspecs/12238_div/12238_div.PDF
HP StorageWorks Interface Manager and Command View TL User Guide, Seventh Edition http://h20000.www2.hp.com/bc/docs/sup
port/SupportManual/c00601206/c006012
06.pdf?jumpid=reg_R1002_USEN
Tape Library Architecture http://h18006.www1.hp.com/products/stor
ageworks/tlarchitecture/index.html

Exam Registration

For information about exam registration, click here.

Sample Test Items

The following examples represent the types of items and question formats that you could see on the exam. These are generic samples and do not reflect the content being tested.

1. Which planet is closest to the Earth? A. Mars
B. Pluto C. Venus D. Saturn

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

2. Which planets are “inner planets” — planets found within the asteroid belt? Select

TWO.

A. Pluto

B. Earth

C. Neptune D. Mercury E. Venus

3. Click the Exhibit button.

What is this constellation called? A. Leo
B. Aries C. Orion D. Taurus E. Gemini F. Pleiades
G. Ursa Minor

H. Ursa Major

I. Andromeda

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide




Betelgeuse

 
  



 Rigel

4. Click the Task button.

Place the planets in order of closest to farthest from the planet Earth.

5. Click the Task button.

Review the picture of the planets and click on Saturn.

Supporting the Enterprise Modular Library (EML) Exam Preparation Guide

Conclusion

HP wishes you success in the HP Certified Professional Program and in passing the exam for which you are preparing.

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