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HP2-042

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HP Certified Professional Servicing the HP StorageWorks MSA1000/1500
(HP2-042)
Datasheet

Exam Audience

The Servicing the HP StorageWorks MSA1000/1500 exam is for field and customer engineers, call center personnel, field personnel, and channel partners who provide installation and/or operational support assistance for HP StorageWorks MSA1000 and MSA1500 products.

Exam Specifications

 Number of items: 53

 Passing Criteria: 62%

 Time allocated: 1 hour and 15 minutes

Exam Preparation

 Prerequisite Training

• HP StorageWorks MSA1000/1500 Service and Support

 Prerequisite Knowledge

• Fibre Channel Switch and Fabric Fundamentals

• Fibre Channel Switch Technology Training

• Smart Array Controller Technology

• Working knowledge and understanding of the MSA1000 and
MSA1500

 Key Topics

1.0 Fundamental Storage Technologies

• SCSI ID priorities

• devices that can be attached to SCSI busses

• SCSI bus bandwidths

• drive types

• connectors and connector attachments

• recommended actions to avoid functional problems when configuring or installing a SCSI bus

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Servicing the HP StorageWorks MSA1000/1500 Exam (HP2-042) Datasheet

• drive failures in arrays

• RAID levels

• caching mechanisms

• dual path configurations

2.0 HP Product and Solution Sets

• HP’s Modular Storage Array product family information, e.g., MSA1000, MSA500cs, MSA30, SATA and SCSI disk drives, supported switches, hubs, host bus adapters, connectors, controllers, and cabling

• hardware configurations and limitations

• Fibre Channel transition speeds

• different firmware versions on the MSA1000

• cache modules and memory

3.0 Installation, Configuration, Setup & Upgrade

• installing/upgrading a redundant MSA1000 controller in an
MSA1500cs

• slot use of the MSA1500cs

• installing additional SCSI I/O modules for the MSA1500cs

• hot-pluggable parts of an MSA1500cs

• providing controller redundancy

• SCSI I/O module electrical specifications

• MSA1000 Software Support CD use

• multipath MSA1500cs configuration requirements

• updating a second controller through ROM cloning

• tools for updating firmware on the MSA1000

• MSAFLASH.EXE functional specifications

• logging into an MSA SAN Switch 6

• backing up/restoring configuration files on the MSA1000 Fabric
Switch 2/8

• performing firmware updates to the MSA1000 Fabric Switch 2/8
through the Command Line Interface

• Secure Path functionality

• Command Line Interface functionality

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Servicing the HP StorageWorks MSA1000/1500 Exam (HP2-042) Datasheet

4.0 Troubleshooting & Repair/Replacement Procedures

• power-on/power-down sequences and implications

• identifying primary/redundant controllers in an active-passive
MSA1500cs controller configuration

• MSA1000 controller functionality

• MSA1500cs controller display messages

• Environmental Monitoring Unit status LED indicators and indications

• changing a defective FCA2101 host bus adapter

• LCD display messages and implications

• steps to resolve an MSA30 power supply failure

• troubleshooting problems in an MSA20 connected to an MSA1500

• Fibre Channel cable routing and handling

• controller failures

• replacing the active MSA controller in a redundant MSA1000
configuration in a Windows 2003 environment

• cooling blower failures

• replacing defective power supplies

• corrupted MSA1000 firmware consequences

• temperature problems

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• controller display message deletion

• recording the IEEE world wide ID of the Fibre Channel Adapter

• replacing array accelerator (cache) module

5.0 Administration

• isolating a storage system

• Array Configuration Utility characteristics

• Selective Storage Provisioning

• migrating a logical drive

• controller settings to ensure maximum data protection

• using Distributed Data Guarding

• expanding an array

• extending or migrating a logical drive

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Servicing the HP StorageWorks MSA1000/1500 Exam (HP2-042) Datasheet

Available Study Materials

This section lists training course to help you acquire a majority of the knowledge and skills needed to pass the exam. You are not required to take the courses listed in this section; however, HP strongly recommends you attend the classes, participate in class labs, and thoroughly review all course
material and documents before taking the exam, even if you believe you have sufficient on-the-job experience.

Instructor-led training

Use the information in this datasheet and the practical experience you have gained to determine your need for the instructor-led training.

Title Course Number How to Enroll
HP StorageWorks
MSA1000/1500
Service and Support 22989 Internal:

http://tslearner.den.hp.com/main_app.asp

External:

Americas:

www.hp.com/go/training

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