HP2-951
HP Certified Professional
Servicing HP Monochrome LaserJet 3XXX Printers
Exam #(HP2-951) Datasheet
Key Topics
• Basic hardware components of the HP LaserJet printers
• Operation of hardware components and how they work together
• Electro photographic, mechanical, and electronic processes used to create a print image
• Importance of print media and toner and how they relate to image quality and printer performance
• Fundamental troubleshooting process that applies to all HP LaserJet printer (e.g., power-up troubleshooting steps, error messages, noise problems and paper jam locations).
• Servicing basic hardware components of the HP Monochrome
LaserJet 3XXX Printers (e.g., 3100/3150, 3200, 3300mfp).
Exam Specifications
• Number of items: 51
• Passing Criteria: 70%
• Time Allocated: 105 minutes
Exam Registration
• This is an oonline rapidshare 4shared links exam available at Prometric.
Servicing HP Monochrome LaserJet 3XXX Printers exam #HP2-951 Datasheet
Exam Preparation (Please refer to your regional HPCP website for training
availability and specific course numbers.)
HP LaserJet Portfolio 225 Service and Support Training
Blended Learning (2-3 days of ILT and WBT)
(Course Code: 20236)
-OR the following THREE WBTs-
LaserJet 3015, 3020, 3080 & 3380 Service and Support
WBT
(Course Code: 15979)
-AND-
LaserJet 3100/3150 Product Support
WBT
(EWDE22LJ3100SUPWvA)
-AND-
LaserJet 3200 Service & Support
WBT
(Course Code: 3620)
Recommended Introductory Training
LaserJet Fundamentals: MFP Basics
WBT (2 hours) Course code: 15565
Available Study Materials
This certification test was developed to test your knowledge of Servicing HP Monochrome LaserJet 3XXX MFP Printers (HP2-951). We recommend that you have
significant hands-on experience with the product before you take the exam. You will be allowed to have reference material available as you take this web-based exam.
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