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HP2-973

September 17th, 2008 Download Free Latest HP Certification Braindumps Leave a comment Go to comments

HP Certified Professional HP Color LaserJet 3500/3700 Printer CCR Exam #HP2-973

Datasheet

Key Topics

• The LaserJet 3500/3700 are two color products which were released in February on 2004. They are the first true color LaserJet for the small work team, offering 12-ppm (CLJ3500) and 16-PPM (CLJ3700) mono/color at an entry-level price point. The CLJ3500 is a host-based printer. The CLJ3700 is a printer with PostScript Emulation and PCL
6 printer driver languages.

• This exam is a Continuing Certification for the APS Color LaserJet
Low-End and Mid-Range credential.

Exam Specifications

• Number of items: 32

• Passing Criteria: 60%

• Time Allocated: 60 minutes

Exam Preparation

Download a copy of the service manual

 Partnership Web: Login to PWeb https://partner.americas.hp.com > Click Support from the left navigation menu > Click on Technical Support web site from the main menu > From the Service Delivery tab under technical support, click on support tools and information > Place the Document Number: c00047875 in the value field in the Key Value Search box and click submit.
The service manual for the LaserJet 3500/3700 will then appear. You can also search by product for additional technical service and support information.

HP2-973 HP Color LaserJet 3500/3600 Printer CCR Datasheet

Critical keys for a successful repair

• Removing and replacing the Image Drive Assembly: It is essential to properly time the replacement of the IDA and the Pick-up/Feed engaging rack
assembly. It is also critical to take care in removing and replacing the Pick-up
Feed engaging rack system.
• In removing the pick-up feed assembly on CLJ3700, carefully undo the duplexer pan to make removal easier and to avoid popping out the Tray 2 pick-up roller.
• Removing the right rod brackets from the door instead of removing the e-clips will keep the left rod bracket in proper position and in turn will not fall from
its position when moving the left swing arm.
• In re-assembly of the main gear plate, it is important to install the large gear prior to putting on the metal plate with the rest of the gears.
• The front door switch must be in place before the transfer contact assembly is reassembled.

Note: It is important for technicians of the LaserJet 3500/3700 to learn to repair and reassemble this product according to the steps highlighted in the service manual. For the LaserJet 3500/3700 service manual and as well as additional technical support
information, use the following websites.

• HP CSN: Login to HP CSN www.hp.com/partners/csn > From the Service
Delivery tab under technical support, click on support tools and information
(CSN Speedcode TINF) > Place the Document Number: c00047875 in the value field in the Key Value Search box and click submit. The service
manual for the LaserJet 3500/3700 will then appear. You can also search by product for additional technical service and support information.

• Partnership Web: Login to PWeb https://partner.americas.hp.com > Click Support from the left navigation menu > Click on Technical Support web site from the main menu > From the Service Delivery tab under technical support, click on support tools and information > Place the Document Number: c00047875 in the value field in the Key Value Search box and click submit.
The service manual for the LaserJet 3500/3700 will then appear. You can also search by product for additional technical service and support information.

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Available Study Materials

This certification test was developed to test your knowledge of the HP Color LaserJet 3500/3700
Printers. We recommend that you take the web-based training and have some hands-on experience with the product before you take the exam.

[Insert the Exam Name] Exam Preparation Guide

Color LaserJet 3500/3700 Web-based training is now available in the Learning Center at
http://h20181.www2.hp.com/plm/ or www.hp.com/go/oonline rapidshare 4shared linkslearning. Once in the
Learning Center, please follow these steps to access the Web class:

• Select “Available Courses”
• Select “Printers – Laser Jet”
• Scroll down and register for HP Color Laser Jet 3500/3700 Series Service and
Support.

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