HP2-Q01
HP Certified Professional
HP2-Q01 Servicing HP Desktops, Workstations, and Notebooks Exam Datasheet
Key Topics
• HP support basics
• HP technology features
• HP diagnostic tools
• Troubleshooting
• Installing, repairing, and replacing components
• HP resources and documents
Exam Specifications
• Number of items: 60
• Passing Criteria: 70%
• Time Allocated: 90 minutes
Exam Preparation
This certification test was developed to test your knowledge of servicing HP Desktops, Workstations and Notebooks. We recommend that you have significant hands-on experience with the products before you take the exam.
• Servicing HP Desktops, Workstations, and Notebooks
5 hours – WBT – Course 37392
1 day – ILT – Course 37391
The Servicing HP Desktops, Workstations and Notebooks course prepares service specialists for the remedial maintenance necessary to restore commercial hardware to operational levels.
HP2 Q01 Servicing HP Desktops, Workstations and Notebooks Exam Datasheet
Other courses that will help you prepare include:
• HP Business PCs and Personal Workstations Fundamentals
Course 27415
• HP Commercial Notebook Fundamentals
Course 27101
• HP Compaq Thin Client Fundamentals
Course 36165
Sample Exam Items
The following examples represent the types of items and question formats that you could see on the exam. These are generic samples are do not reflect the content being tested.
1. Which planet is closest to the Earth? A. Mars
B. Pluto C. Venus D. Saturn
2. Which planets are “inner planets” — planets found within the asteroid belt? Select
TWO.
A. Pluto
B. Earth
C. Neptune D. Mercury E. Venus
HP2 Q01 Servicing HP Desktops, Workstations and Notebooks Exam Datasheet
3. Click the Exhibit button.
What is this constellation called? A. Leo
B. Aries C. Orion D. Taurus E. Gemini F. Pleiades
G. Ursa Minor
H. Ursa Major
I. Andromeda
Betelgeuse
Rigel
0 3
HP2 Q01 Servicing HP Desktops, Workstations and Notebooks Exam Datasheet
Conclusion
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