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Pass4sure HP Certification HP0-509 2.73

November 3rd, 2008 Download Free Latest HP Certification Braindumps Leave a comment Go to comments

Compag Alpha Sales Training : HP0-509 Exam
Exam Number/Code: HP0-509
Exam Name: Compag Alpha Sales Training

“Compag Alpha Sales Training”, also known as HP0-509 exam, is a HP certification. With the complete collection of questions and answers, Pass4sure has assembled to take you through 147 questions to your HP0-509 Exam preparation. In the HP0-509 exam resources, you will cover every field and category in HP Certification helping to ready you for your successful HP Certification.

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QUESTION 1
What is the proper method for cleaning PCI device connectors?
A. tip of an eraser
B. cotton-tipped swab
C. cotton-tipped swab dipped in isopropyl alcohol
D. cotton tip swab dipped in water
E. lint free cloth dipped in isopropyl alcohol
Answer: C
Explanation: Use a cotton-tipped swab dipped in isopropyl alcohol for cleaning PCI
device connectors.
QUESTION 2
After following the HP 6-step troubleshooting methodology, the problem still isn’t
fixed. What is the next step in the process?
A. Escalate the problem to a more experienced person.
B. Call HP technical support for assistance.
C. Start the data collection process over again.
D. Advise the customer that the problem must be escalated to HP Technical Services.
E. Re-diagnose the mode of failure.
Answer: D
Explanation: Note: Elevation is the process of engaging higher level technical
resources. This can be from Level 1 to Level 2, or a Level 2 to a Level 3 engineer. If
the current plan does not meet the customer’s expectations, then additional
management of the customer is required. This process is called escalation.

Important! To keep your customers involved, you must ensure that they are
informed of the steps taken and the actions planned.
QUESTION 3
Exhibit:
The customer has complained that his brand new DL760 G2 server is shutting down
constantly and at various time of the day. It started several days after the server was
operational. Upon arriving at the customer site, a visual inspection results in the
following information:
1) The server is fully populated with hot plug hard drives, power supplies, memory
and processors.
2) The server is installed in an older Compaq 7000 series rack with other older
Compaq legacy servers.
3) The rack is not located in a humidity and temperature controlled room.
4) The front glass door and rear mess door are installed and closed.
Based on the information provided in the exhibit, what is the correct course of
action to quickly rectify the problem?
A. Replace the system board on the server.
B. Apply all relevant ROM updates.
C. Move the server to a different location that is temperature and humidity controlled.
D. Remove the glass door from the rack to improve air circulation.
E. Move the server to the bottom of the rack to improve cooling.
Answer: C

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Pass4sure HP Certification HP0-509
Questions and Answers : 147 questions Updated: October 30th , 2008 Price: $159.99 $99.99

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